Telecom Account Coordinator

EVAPAR is a full-service provider of Power Products. Specializing in Electric Generator sales and service, Industrial Engines, Emission Control Products, and Compressed Air Systems; EVAPAR has been serving the needs of businesses and consumers since 1912. We are the top in our field and your one-stop source for all your sales, service, parts and rental needs.

EVAPAR is proud to say that we take care of our employees. Our company motto is, “Always Do The Right Thing” – this motto is applied to our customers and especially to our employees. We are more than a team – we are a family! We believe in treating our employees with respect and dignity. Evapar is continually looking at how we can best serve our team of dedicated employees.

EVAPAR is currently looking to fill our role of Telecom Account Coordinator. The focus of this role is to be our primary point of contact for any corporate telecom accounts. By working directly with our local service teams they will help to coordinate service schedules and emergency repairs. Responsibilities will include utilizing Evapar internal accounting software as well as entering information in customer provided scheduling and invoicing portals.

The right individual will need to be a great communicator, highly organized, and a self-starter.

Position responsibilities include but are not limited to:

• Receive incoming emergency repair request from all corporate telecom accounts
• Work with local service teams to quickly dispatch technicians to emergency repair request
• Maintain accurate records of telecom preventative maintenance accounts
• Work with Evapar service teams to ensure PM services are being performed within set timeframes
• Work with Evapar service teams to input quotations into customer online portals
• Complete invoicing for all telecom service orders using customer invoicing portals.
• Act as liaison between telecom customers and Evapar service teams
• Provide monthly updates to Corporate Service Manager on all telecom accounts
• Act as backup to Evapar National Account manager

Requirements:

• Strong understanding of Microsoft office
• Outstanding organizational skills
• Excellent communication skills
• Self-Starter
• Must be able to work in a face paced environment

Position benefits include but not limited to:

• Competitive pay package commensurate to experience.
• Quarterly bonuses.
• Medical, dental, life and disability insurances.
• Paid Time Off.
• Paid holidays.
• 401K matching program
• And more.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: One location