Telecom Admin

Job Description:
Job Title: Global Telecom Admin

Type: Contract Onsite – Spring, TX

Summary: We’re looking for a Global Telecom Admin to manage telecom expense and contract management practices for telco-based voice, data, and cellular services as well as telecom lifecycle vendor management. Also, you’ll be responsible for managing complex billing, multi-million dollar budget management, and Internal customer management.

Responsibilities:
Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarks wireless rates, ensures quality control, and performs periodic inventory management

Manage and support global billing process from multiple telco vendors

Measure, monitor and analyze telco carriers’ performance against established Service Level Agreements and Key Performance Indicators

Manage and monitor TEM vendor performance to defined SLAs while maintaining accurate records of mobility, data and voices, services inventory, accounts, and invoices

Analyze telecom invoices for audits, disputes, adjustments, approvals, payments, and disputes

Perform telecom vendor invoice review to ensure adherence to Contract or Statement of Work on a monthly or quarterly basis as indicated

Interface with TEM services provider to align with monthly budget spend, accruals, resolve issues, and manage account activities/performance

Conducts cost-benefit analysis to consolidate and streamline current and new operations

Identify opportunities to improve operational efficiencies to reduce overall operational cost through historical spend review and analyzing utilization reports

Manage and track bills to verify data accuracy and integrity to eliminate billing errors

Liaison between internal employees, responding to and resolving inquiries concerning service, operations, and billing questions

Work with other internal customers, departments, and business units to ensure constant communication on statuses, issues, and deadlines

Manage high-volume transaction environment that requires great attention to detail and superior analytical skills

Qualifications:
Expert in financial and budget planning and management.

Manage Multimillion dollars Capex and Opex budget in Global telecom

Microsoft Office competency and fluency in Excel and/or Tableau skills (large data file manipulation, lookup, pivot tables, etc)

Ability to communicate effectively and deliver in-person and web meetings to all levels of management and executive staff

Deep knowledge and understanding of market pricing and benchmarking of global telco services

Ability to escalate service issues effectively and manage vendors to drive excellency

Ability to leverage automation tools to bring efficiency to operations

Education:
Bachelor’s degree in business, computer science, and telecommunication and a minimum of 7 years prior relevant experience, or An Advanced Degree and minimum of 5 years experience in the telco industry and/or in Telecom Management (TEM)

Knowledge of Financial Analysis and Accounts Payable

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.