Telecom Analyst – Billing

AccruePartners


THE TEAM YOU WILL BE JOINING:

  • High-growth publicly traded leading provider of asset-light transportation
  • Cutting-edge technology leader in freight transportation
  • Best-in-class carrier relationships, resources, and rewards
  • Multi-billion-dollar business model that brings together third-party capacity, and industry leading expertise to keep shippers and carriers ahead and outperform everyone

WHAT THEY OFFER YOU:

  • Company offers upward mobility and promotion from within
  • Excellent benefits and team-oriented work environment
  • Global company with an outstanding reputation and great tenure

WHERE THIS POSITION IS LOCATED:

  • Hybrid – Charlotte, NC

WHY THIS ROLE IS IMPORTANT:

  • Review, analyze and process invoices for telecommunications services including POTS, data and wireless services.
  • Interface with third-party Telecom Expense Management (TEM) system and vendor; Manage TEM environment including ordering, customer support, vendor management and procurement of equipment/services
  • Monitor and respond to daily inquiries from internal customers and external vendors on cellular services questions
  • Optimize telecommunication spend through, but not limited to, audits, vendor rate plan changes, new technology opportunities, vendor changes, and disconnect of redundant services.
  • Place and track orders for new service, service failures and service disconnections
  • Resolution of billing errors, discrepancies, and process applications for credits.

BACKGROUND THAT FITS:

  • 2+ years of relevant background experience
  • High school diploma or equivalent
  • Experience with mobile device management nice to have

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