Telecom Analyst in Bloomington, Illinois

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Added Jan 20, 2023 Telecom Analyst (25371) IT/Software/Technology Bloomington, IL | Temp to Perm Apply (https://evoportalus.tracker-rms.com/LRS/apply?jobcode=25371)

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Job Description

Looking for more than just another assignment? We’re looking for you! This isn’t just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a Telecom Analyst for a 6-month contract to hire opportunity with our client in Central Illinois! LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We have built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we are very interested in candidates who can help us. If you’re that candidate, this opportunity is made for you!

The Telecom Analyst will:

The Telecom Technician provides daily operational support for telephony systems and services including wired and wireless voice, PSTN carrier, analog fax and one-way paging. Provides daily operational support for telephony hardware including analog, digital, and VOIP phones and accessories.

Covers several sites, frequently working irregular hours. Provides basic network support including switch port configuration, UPS maintenance and data cable patching.

Manages service tickets as assigned and completes work by scheduled due dates.

Interacts extensively with end users, providing phone and in-person support.

Demonstrate attention to detail by properly labeling wiring, blocks, panels, cabling and faceplates.

Works with limited guidance from peers and supervisor, and with limited formal documentation.

Acts as a part of a larger team, providing assistance as needed to direct and indirect peers.

Able to plan, coordinate, and train departmental staff on basic phone functionality.

Typical Day:

80% working on tickets and troubleshooting

20% working on project tasks

A typical day involves reviewing, prioritizing and completely currently assigned ticket. While doing that this person will need to frequently check email for new tickets and adjust priorities accordingly. Between working tickets and checking for new tickets project tasks will need to be prioritized and worked to ensure they are completed by defined deadlines

Must have the following experience:

• Bachelors Electronics or Bachelors Engineering General or Associate’s degree in Electronics and two (2) years experience in Telecommunications is valid substitution for bachelor’s degree. OR Three (3) years of related telecommunications experience is valid substitution for educational degree

• Ability to work independently with limited guidance or documentation

• Exceptional attention to detail

•Ability to work on multiple simultaneous tasks

• 5+ years Telecommunications hardware and software experience (vendor does not matter) • 3+ years basic Data Networking experience •

Candidate must be able to effectively communicate in English (written & verbal)

• Candidate must have permanent authorization to work in the USA for any employer

• Corp to corp candidates will not be considered LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.