Telecom Analyst in BOLINGBROOK, Illinois

Description:

Currently going through a large upgrade for hundreds of their retail locations and they are upgrading their stores from T1 to Ethernet. They are currently partnering with AT&T for the upgrades and are looking for a TEM analyst who has prior AT&T billing and ordering experience. This resource needs to be able to work heavily within Excel (V-lookups and pivot tables) and juggle several projects at once.

Primary Purpose:

Perform a variety of services required for effective operation of the department. Key recurring areas of service include:

• Analyze telecommunications (voice and data) services, spending and vendor management

• Act as a liaison between carriers and billing partners, managing relationships including billing, service, SLA’s, pricing and disputes

• Telecom Financial Reporting and Forecasting

Responsibilities include:

• Work with Telecom Expense Management (TEM) on invoice processing including cost center allocations, billing information updates, analysis of monthly invoices

• Experience in telecommunication asset management, circuit ordering, billing reconciliation and contract terms/conditions.

• Strong understanding of major Telecom Vendors provisioning and billing processes related to services POTS, T1, Ethernet, Broadband, VoIP, and Wireless services

• Maintain and manage circuit inventory both internally and with telecom and billing partners.

• Collaborate with key business partners to obtain supporting information

• Provide monthly reporting for financial period end as it relates to accruals, reclassifications and cost center allocations. Research variances relating to budgetary spend for Telecom/WAN.

• Complete month-end accounting activities, maintain internal analysis and respond to questions from Accounting and IT Services

• Develop materials to document operational end-to-end process flows

• Detail oriented and understands the key trends and levers that impact business.

• Ability to prioritize and handle multiple concurrent project tasks, work under pressure, and ensure high-quality deliverables and outcomes.

The Telecom Billing Analyst will be working on the Telecommunication team and be responsible for managing all the invoicing for the 1100+ retail stores across the US. This will be a long term position that will own the billing process and provide reports to the manager and Director of Infrastructure.

• Work with Telecom Expense Management System to ensure processes and system applications are up to date for invoicing purposes.

• Managing invoices and inventory for wireline and mobility.

• Responsible for tracking billing discrepancies, credits, and resolutions to submit to vendors.

• Assesses issues and develops resolutions in order to meet objectives, which include customer satisfaction, productivity and costs.

• Manage the processing, allocation, auditing of wireless and network carrier invoices.

• Maintain month end accrual reports to finance for final review

Skills:

contract, vendor, billing, telecom, analyst, excel pivot tables, ariba

Top Skills Details:

contract, vendor, billing, telecom, analyst,excel pivot tables,ariba

Additional Skills & Qualifications:

Key Interfaces:

• Information Technology Leadership Team – VPs, Directors and Managers

• Regular interaction with Accounting and IT Services

• Knowledge, Skills, and Abilities:

• Previous experience in telecommunications billing, analysis, and provisioning highly desired.

• accounting, general or specific to telecommunications, is a plus.

• Experience in telecommunication asset management, circuit ordering, billing reconciliation and contract terms/conditions.

• Excellent analytical skills and detail oriented

• Strong organizational skills

• Good communication, written, and interpersonal skills

• Self-starter with willingness to work hands-on

• Proficient in MS Office Tools (Excel and Word), SAP knowledge a plus

Experience Level:

Intermediate Level

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.