Telecom Analyst in Louisville, Kentucky

Kforce has a client that is seeking a Telecom Analyst in Louisville, KY.Summary:Our IT organization is seeking a Telecom Billing Analyst with Telecom operational & billing experience. The focus of this position includes analyzing telecommunications services, administrating our telecom expense management tool, research telecommunications cost savings opportunities, and handling month-end close procedures for the telecom department.

• Bachelor’s degree in Information Technology and/or Finance Management and/or relevant experience

• Strong telecom knowledge with solid understanding of voice, data, network’s business terminologies

• Solid understanding of billing and financial recognition of costs, along with familiarity telecom vendor billing dispute process

• Must be able to review telecommunications expense data and corresponding service offerings to recommend cost reductions

• Strong relationship management skills to interact with the telecommunications vendors to manage service requests and resolve billing issues, and internal stakeholders

• Experience with common Telecom Expense Management Solution

• Attention to details and give suggestions accordingly; Working in an ever changing fast paced environment

• Responsible for working with our Network & Telecom team to execute new, changes & disconnections of services and/or data with our Telecom Vendors

• Ensure proper recognition of telecommunications billing (i.e., Voice services, fax services & data services) within the Telecom Expense Management Solution (Agency Profile) as the catalyst to provide the correct information to the Accounts Payable department; May require investigation of Telecom bills with internal stakeholders and/or Telecom vendors

• Ownership of data management related to Network & Telecom inventory in our Telecom Expense Management Solution (Agency Profile)

• Provide month-end reports for telecommunication services enterprise wide to illustrate the cost per agency & socialize insights/analytics by agency to help identify possible cost savings and/or telephony operating model opportunities

• Identify and suggest improvements specifically around the Telecom Billing process & telecom expense management solution improvements (Agency Profile); Work with IT Support Services team to implement process & tool enhancements

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Compensation Type:HoursMinimum Compensation:25.50Maximum Compensation:34.50