Emonics LLC
Manage and administer all aspects of the corporate Unified Communications infrastructure to include Cisco Call Manager, Cisco Unity Connection voicemail, Unified Call Center Express (UCCX), conferencing systems to include WebEx & Teams integration, Cisco Voice Gateways & Routers, Expressway, Jabber and WebEx.
Experience with Cisco UCM platform and support of VOIP infrastructure
Experience with SIP based telecommunication networks
Knowledge and experience with CUCM and CUC
Experience with all Cisco UC components including Voice, Jabber, Chat, Call Manager, etc.
Experience supporting Cisco Contact Center Infrastructures
Experience with SIP protocol
Desire knowledge of call routing in a Contact Center Environment
Ability to provide afterhours support for escalations as necessary.
Excellent communication skills, both verbally and in writing.
Solid knowledge and understanding of tools used to integrate infrastructure technologies with applications
Solid knowledge and understanding of infrastructure technologies such as VoIP, telephony, Enterprise Contact Center and integration standards
Job Type: Full-time
Salary: $80,000.00 – $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
Experience:
- Unified Call Center Express (UCCX),: 10 years (Preferred)
- Cisco Voice Gateways & Routers: 10 years (Preferred)
- VOIP infrastructure: 10 years (Preferred)
- Cisco Contact Center Infrastructures: 10 years (Preferred)
- SIP protocol: 10 years (Preferred)
Work Location: Remote
Quick Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinteelecom.net) you saw this job posting.