Telecom Invoice Analyst and Data Entry Specialist

InvoiceIQ is seeking an energetic, dependable, detail-oriented, technically sound Telecom Invoice Processing Analyst, to join our Ponte Vedra team.

The position will require some time in the office but you will primarily working from home. Daily duties can include any of the following responsibilities:

Responsibilities

• Download invoices from various telecommunications carrier’s web sites.
• Work closely with our clients and Telecom Carriers to set up invoices for electronic billing, request billing address changes on invoices, and request paper suppression. This involves communicating via email and phone with clients and vendors and making status updates in the InvoiceIQ ticketing system.
• Manually key data from scanned invoices using InvoiceIQ’s data entry system. Requires analysis of vendor data to ensure correct and balanced detail is captured.

• Pick up mail from UPS store in Nocatee.

• Open and scan all received mail which contains telecom invoices.
• Provide customer support with prompt and thorough responses via email or phone.

Skills

• Exceptional problem-solving and analytical skills

• Exceptional written and oral communication skills
• Ability and desire to learn new technical skills
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Typing speed 40WPM
• Proven experience as data entry clerk

• Good command of English both oral and written and customer service skills
• Experience in Telecommunications Billing or Auditing is a plus

Location

• Office: 90 Fort Wade Rd, Ponte Vedra Beach, FL 32081
• Mail Pickup/UPS Store: 101 Marketside Avenue, Ponte Vedra, FL 32081

Job Types: Full-time, Part-time

Pay: $34,000.00 – $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Data Entry: 1 year (Preferred)

Work Location: One location