Telecom Technician 1/2/3

Job Number: 2201305

The purpose of this position is to support the Kern River Gas Transmission (KRGT) telecoms network by provisioning, installation/configuration, operation, and maintenance of system hardware and software and related infrastructure, installing, maintaining, and servicing a variety of telephone equipment, installing voice and data communication circuits. This individual will participate in technical research and development to enable continuing innovation in cyber security of the network; ensure compliance with cyber security initiatives and regulatory requirements; utilize existing or new technology to automate processes; interface with engineering staff to ensure automation projects are completed per developed standards; assist operations in maintaining the system per developed standards; and work with operations, and controls technical staff to resolve day-to-day issues.

Primary Job Duties and Responsibilities

Use advanced diagnostic test equipment to isolate and repair problems. Work closely with information technology telecom engineers to plan the installation of communication facilities, equipment for new facilities or sites as required.

Installation and maintenance of local area network and wide area network equipment to ensure connectivity to desktop and remote locations. Basic computer diagnostic skills to support mobile computer and wireless network services.

Support of all related systems associated with telecommunications including data devices, network equipment, telemeter devices and common equipment such as central radio dispatch equipment, radio consoles and other specialty phone devices. Provide advanced support for the remote terminal units in substations and provide this support for emergency management system testing. Assist in the alignment, maintenance and testing of power line carrier systems.

Provide project consulting to telecom engineers.

Provide technical input to assist in development of project planning. Provide direction for level 1 and 2 telecom technicians to teach proper telecommunication skills and procedures. Assist IT telecom engineers in coordinating project plans and schedules.

Lead team of telecom technicians on major projects, providing technical leadership and training.

Coordinate activities of communications carrier companies during installation of circuits for company use. Coordinate efforts of contractors when they are providing services or installing equipment for the company.

Correct phone line problems on company extensions and tie lines. Move company phones and workstations. Program phone line extension changes in the company private branch exchange. Program network routes on routing and private branch exchange equipment.

Perform any additional responsibilities as requested or assigned.

Two-year degree in telecommunications or data networking or equivalent work experience. (Typically, two years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a two-year degree. A minimum of one year additional directly related technical experience is required.)

Three years of experience in telecommunications or related voice and data communication field with advanced skills in multiple telecommunication or utility disciplines or has demonstrated advanced telecommunications skills, job knowledge and leadership skills during employment with the company.

Must possess advanced AC/DC knowledge and understand the safety aspects of working in high voltage environments.

Ability to test voice and data circuits using meters, oscilloscopes, and other communication test equipment.

Intermediate to advanced knowledge of information technology terms, equipment, systems, functions, and major vendors.

Effective oral and written communication skills.

Able to effectively lead installation and troubleshooting efforts with vendors and service providers.

Effective advanced analytical and problem-solving skills.

Advanced ability to prioritize and handle multiple tasks and projects concurrently with limited daily supervision.

Must have a valid driver’s license.

Employees must be able to perform the essential functions of the position, with or without an accommodation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Kern River Gas