Telecom Technician (Telecommunications Professional 2/3

What You Will Do

The Telecommunications Field Operations team under the Network Infrastructure and Engineering Telecommunication Services (NIE-TS) Group is seeking an energetic and customer-focused telecommunication technician. This position will use your wide-ranging skills and experience to maintain all aspects of the traditional telecom fields and challenge you with new and exciting technologies to master. The NIE-TS team operates telephony switching services (Nokia 5ESS), installs new fiber optic and copper circuits, and maintains a site-wide copper and fiber plant within the 43 square mile telecommunications infrastructure. You will have the opportunity to hone your network skills in our robust VoIP environment, with daily Broadsoft and Cisco component interactions. This is a vital part of ensuring the laboratories success.

This position will be filled at either the Telecommunications Professional 2 or Telecommunications Professional 3 level, depending on the skills of the selected candidate.

Telecommunications Professional 2 ($81,700 – $133,100)

Demonstrate your professionalism and responsibility for work control and circuit management with minimal direct supervision. This position will provide administrative and operational support to engineers and technical team members, and job assignments will include the provisioning and maintenance of TDM/VoIP switching, telecom cabling – both fiber and copper, and activities related to various telecommunications infrastructure including bucket truck operations and manhole access. This position will also support daily buried plant locating using top-of-the line locating equipment, as well as telephone (VoIP) installation and repair.

Telecommunications Professional 3 ($90,000 – $147,100)

In addition to what was outlined at the lower level, at this level the selected candidate will tackle moderately difficult and complex assignments. This includes mentoring other team members and working with customers.

What You Need

Minimum Job Requirements:

• Proficiency with telecommunication systems, methodologies, tools and processes including standard telecom testing equipment, fiber optic testing/meters and splicing (fusion).
• Experience with telephone installation, dispatch, and workload control.
• Demonstrated experience in multitasking, customer service, and project management.

Additional Job Requirements for Telecommunications Professional 3:

In addition to the job requirements outlined above, qualification at the TP-3 level requires:

• Advanced experience with telecommunication systems, methodologies, tools and processes.
• Ability to be creative while frequently contributing to the development of end-to-end work processes.

Education/Experience for Telecommunications Professional 2:

Position requires a Bachelor’s Degree and 2 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.

Education/Experience for Telecommunications Professional 3:

Position requires a Bachelor’s Degree and 8 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

• Experience with federal facility rules and regulations on communication operations.
• VoIP solutions experience
• Network switch and Ethernet operations and testing
• Utility locating equipment and marking
• CDL driver’s license and bucket truck operations
• Maintenance hole activities (access procedures, splicing, and air pressure systems)
• Experience with inventory management fundamentals.
• Experience with COMIT (Communication Management Information Tool) tracking Technician activities, workflow, billing, and time and materials.

Location: This position will be located in Los Alamos, NM.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

§ PPO or High Deductible medical insurance with the same large nationwide network

§ Dental and vision insurance

§ Free basic life and disability insurance

§ Paid childbirth and parental leave

§ Award-winning 401(k) (6% matching plus 3.5% annually)

§ Learning opportunities and tuition assistance

§ Flexible schedules and time off (paid sick, vacation, and holidays)

§ Onsite gyms and wellness programs

§ Extensive relocation packages (outside a 50 mile radius)
Additional Details

Directive 206.2 – Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

• Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

No Clearance: Position does not require a security clearance. Selected candidates will be subject to drug testing and other pre-employment background checks.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [email protected] or call 1-505-665-4444 option 1.Employment StatusFull Time