University of North Florida
Posting Details
Position Information
| Job Title | Telecommunication Systems Specialist |
|---|---|
| Position Number | 341050 |
| Requisition Number | B08209 |
| Position Type | Support Staff Non Exempt |
| Class Code | 2044 |
| Time-limited through | N/A |
| Type of Appointment | Full-Time |
| Faculty Position Sub-Type | N/A |
| Length of Appointment | N/A |
| Internal Recruitment? | No |
| Working Hours | 8:00am – 5:00pm |
| Department | Telephone Services |
| Organization | Information Technology Services |
| Division | ITS |
| College | N/A |
| Approved Hiring Salary Range | $45,000.00 – negotiable |
| Pay Basis | Annually |
| Equal Opportunity | In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion. The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. |
| Carnegie | UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens. |
| Faculty Initiatives | The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service. |
| General Description / Primary Purpose | Under the direction of a Manager or above, works within established procedures to maintains and supports the integrity of the system and application environment. Administers, installs and troubleshoots a variety of systems and applications. Performs maintenance tasks, such as back-ups, recovery, file maintenance, and application optimizations. Schedules, installs, and tests software upgrades. Configures software and resolves technical problems. Monitors and maintains software licensing and maintenance agreements. |
Essential Duties
| Job Function | * Responsible for knowledge of telecommunication, IP Camera and Duress Button systems and applications * Install and test upgrades and patches * Identify and remediate malfunctions * Diagnose and troubleshoot complex issues between clients and servers * Identify, recommend, and implement performance optimizations * Configure and maintain faculty, staff and student access to managed systems and applications * Coordinates with vendors and contractors to resolve complex problems * Monitors and maintains hardware and software licensing * Assists in maintaining hardware and software inventory * Maintains system documentation * Assists faculty, staff and students with technical questions related to managed systems * Assists with client installation * Assists with hardware installation and troubleshooting * Reads and interprets technical manuals * Defines problems, collects data, establishes facts, and draws valid conclusions * Works with diverse academic, cultural and ethnic backgrounds of University students and staff * Other duties as assigned This position is designated as a Tier 2 respondent for designated campus emergencies and events. In the event of a declared campus emergency, the position incumbent will make every effort to return to campus when directed. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence. |
|---|---|
| Percentage Of Time |
Posting Detail Information
| Marginal Functions | Attends meetings, utilizes staff resources when situations require additional expertise, serves on committees, task forces and work groups. |
|---|---|
| Required Qualifications | A Bachelor’s degree from a regionally accredited college or university in a directly related area of specialization; or a high school diploma and four years of experience directly related to the job functions. Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. |
| Faculty Position Required Qualifications | N/A |
| Departmental Requirements | * Excellent verbal and written communication skills * High quality customer service skills * Must be a self-starter, driven, and able to manage multiple deadlines in a fast-paced environment |
| Statement(s) of Understanding Definition | This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator. |
| Required Licensure or Certification | N/A |
| Machines/Equipment used regularly | 75% – Computer workstations/laptops 25% – Hardware installation |
| Anticipated Start Date | 04/17/2023 |
| Job Posting Date | 03/08/2023 |
| Application Review Date | 03/16/2023 |
| Application Deadline | |
| Open Until Filled | Yes |
| Point of Contact Information | Gina Motes |
| Hiring Official | Randall Jones |
| Location if not Jacksonville | N/A |
| Special Instructions | Applicants must complete an online application, and include 3 references as requested on the online application, and upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Gina Motes at [email protected] . |
| Quicklink | https://www.unfjobs.org/postings/22542 |
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