MeridianSoft, Inc.
Title – Telecommunications Analyst
Location – Remote
Shift timing – Must work 7 AM – 4 PM CST
Duration – 6+ months
End Client: Zebra
JD
- Fluent in English (both verbal & written)
- 5+ years of IT customer support experience
- 5+ years of hands-on job experience in the telecommunication industry working on PBX and Call Center systems
- 3+ years’ experience with windows-based applications (Word, Excel, PowerPoint, Outlook, and Visio)
- Experience with NICE InContact and Salesforce Service Cloud Voice(AWS Connect)
- Contact Center or Contact Center as a Service Deployment experience
Hands-on experience setting up IVRs and call flows
Job Type: Contract
Pay: $50.00 – $55.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Computer networking: 1 year (Preferred)
- LAN: 1 year (Preferred)
Security clearance:
- Confidential (Preferred)
Work Location: Remote
Speak with the employer
+91 6149241179
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