Telecommunications Analyst Ft

Job Summary

William Osler Health System, is currently hiring on a vacant job post of Telecommunications Analyst Ft based in Brampton Ontario Canada. Please read the job detail carefully before applying.

Job Title: Telecommunications Analyst Ft
Company Name: William Osler Health System
Job Type: Full Time
Job Location: Brampton Ontario Canada
Salary:
Job Link Expiry: 2022-12-08
Posted on: jobsintelecom.net

Job Detail

• Posting Number

OSLER20962

• Job Title

Telecommunications Analyst FT

• Contract Type

Permanent

• Job Type

Full Time

• Job Location

Multiple Sites

• Department

Infrastructure And Development

• Union

Non-Union

• Posted Date

2022/10/17

• Closing Date

2022/10/31

Job Posting Details

You became a Telecommunications Analyst because…

You want to make an impact.

You believe in the power of compassionate care.

You need to channel your intelligence towards helping others.

You are passionate about teamwork.

You have strength beyond measure.

This is your chance

William Osler Health System (Osler) invites you to answer the call to make a difference. Your community needs your skills, your compassion and your energy!

Who We Are

One of Canada’s Best Diversity Employers for the ninth year in a row in 2021, and one of Greater Toronto’s Top Employers for the eighth time in 2019, Osler provides a safe and supportive health care network to grow your career. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure and challenging hands-on opportunities to stay at the top of your game.

A hospital built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotion. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we offer careers that go beyond where health care professionals can achieve their goals and find deep personal and professional fulfillment. Come join our team today!

How You Will Make An Impact

As a member of the Infrastructure team, reporting to the Network and Telecom Team Lead, the Telecommunication Analyst will be responsible for maintaining Cisco Telecommunication and Network Infrastructure at WOHS

Core Competencies

Working independently and collaboratively with staff and clients, your job duties and responsibilities will include but are not limited to:

• Design, implement, support, and maintain telecommunication and networking infrastructure. Including, but not limited to, Cisco Unified Communications, UPS Battery, Cisco Network Systems-LAN/WAN/Wi-Fi and other network and communication systems as assigned.
• Monitors the operation of telecom network systems. Performs complex duties relating to operations, installations, and/or maintenance for local, off-site, and/ or remote locations
• Design, implement, and support UCCX queues, menus, reports, and dashboards. Excellent technical/non-technical communication skills required to meet with customers to determine design requirements
• Design and planning for the continuous operation and expansion of telephony services at new and existing sites
• Troubleshooting complex routing issues as required between multiple telephony systems (i.e. CUCM, MS Teams, Nortel, etc.)
• Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services
• Ability to identify and solve complex problems with minimal guidance
• Assist with various other services as required or deemed necessary by the leader
• Operate and maintain security firewalls/Virtual Private Network (site to Site VPN tunnels), Network Management Tools

You Have

• University Degree or College Diploma in a computer related field or equivalent work experience
• Minimum 5 years’ experience in a large corporate/healthcare setting preferred
• Extensive hands-on experience with Cisco Unified Communications related technologies, which include, but are not limited to CUCM, Unity Connection, IM & Presence, Webex, Jabber, VCS / Expressway, Cisco Paging Server / Informacast, UCCX, Emergency Responder, and Voice Gateways.
• Hands-on experience working with Nortel PBX is preferred
• Hands-on experience with Cisco nexus, Catalyst environment and WIFI infrastructure
• Experience with network security standards with a solid understanding of network-based security protocols and methods (e.g. IPsec, SSL, TLS, ACLs)
• Must possess excellent customer service and interpersonal skills
• Knowledge of Quality of Service, ITIL framework, and ISM Ticketing System
• Must be self-motivated and able to work in a team environment

Come live our values – Respect, Excellence, Innovation, Service, Compassion and Collaboration

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. (AODA). If you require an accommodation at any stage of the recruitment process, please notify Human Resources at

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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