Telecommunications Engineer

Telecommunications Engineer
Marquette, MI
$65,000 – $98,000 + Sign-On Bonus
FTE, Permanent

About the role

Supervises and manages the day-to-day operations and maintenance of the Marquette telecommunications infrastructure components ensuring that they are functional and meeting the requirements of the hospital.

Responsibilities

· Monitor, troubleshoot and support an update the hospital and clinic IP phone systems

· Deploy IP phones and other endpoints associated with the hospital and clinic phone systems

· Support and troubleshoot hospital and clinic faxing

· Educate hospital and clinic users on the use of the various phone endpoint devices.

· Assist with user requests for phone system configuration changes (Moves/Adds/Changes/Deletes/Call Routing)

· Utilize the hospital service management ticketing system to track requests and ensure task completion in a timely manner

· Monitors and supports all hospital and clinic voice and data circuits to include voice/fax PRIs, SIP trunks, POTS lines and layer 2 and layer 3 data circuits that are necessary to support hospital operations.

· Create and update documentation of the hospital telecommunications infrastructure

· Collaborate with hospital teams to determine the appropriate solutions for hospital requirements

· Deploy, support and track hospital owned mobile phones and devices

· Deploy, support and track hospital owned pagers

· Install and support UPS power to telecommunications devices

· Manage installation of new data and voice cabling in hospital facilities

· Participates in project planning activities and meetings as needed

· Support cellular and 800Mhz radio antennas and signal boosting equipment within the hospital

· In collaboration with vendor, support the hospital-wide cable television networks hybrid offering.

Must Have’s

· Bachelor’s degree *Years of relevant experience may be substituted for required education.

· Minimum Work Experience 4 years related telecommunications experience

· Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Nice-To-Haves

· 4 years experience supporting enterprise VOIP phone systems (ShoreTel/MiTel/Cisco/Avaya) including the configuration of hunt groups, auto-attendant, voice users and voice messaging (Preferred)

· 4 years of experience supporting L2 and L3 data and voice/fax circuits (PRI/SIP/POTS) (Preferred)

· 3 years of experience installing, terminating and testing structured cabling used for voice and data applications (Preferred)

· 2 years managing telecom vendor service and support agreements (Carriers/Services/Cabling/Equipment/Software) (Preferred)

Job Type: Full-time

Salary: $65,000.00 – $98,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Marquette, MI: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Computer networking: 2 years (Required)
• LAN: 2 years (Required)
• Telecommunication: 2 years (Required)
• VoIP: 2 years (Required)

Work Location: One location