Telecommunications Field Technician

OVERVIEW:
CBN Baltimore LLC is a local Wireless Internet Service Provider (WISP) looking to hire Install and Repair Field Technicians to be part of our growing operation! We service the City of Baltimore as well as all of Baltimore County.

This is a great position for those who like to be outdoors/on the road, have a variety in their day-to-day, see the results of their work, and most importantly someone who takes pride in their work. Be part of a growing organization bridging the digital divide in Baltimore by bringing affordable internet to residents and businesses.

RESPONSIBILITIES:

• Determine appropriate placement of wireless broadband equipment and overall layout of Wi-Fi system based on customer’s objectives/needs
• Work with customer, select location and install equipment, including inside wiring
• Install broadband receiver on roof tops/facias/gables
• Cleaning up after customer installation ex:“ removing boxes, pieces of cable, cable ties, and sheetrock dust”
• Assist customer with initial setup of inside routing device
• Educate customer in the features and functionality of the services
• Verifies all services are working properly
• Use simple meters to perform Go, No-Go type testing
• Completing detailed activity log, and other reports/documentation
• Determining which tools are needed for scheduled installations; organizing and loading equipment into vehicle
• Climbing ladders; safely working in an elevated position
• Perform work in buildings, roofs, attics, basements and crawl spaces that could involve bending, kneeling, stooping, crouching, crawling, etc.
• Ensuring proper site operation; inspecting cable and electrical equipment
• Uses and/or wears appropriate safety equipment and follows establishes safety practices and procedures
• Use company PC to retrieve and complete orders
• Works independently with little supervision
• Drives a company vehicle

QUALIFICATIONS
We are looking for customer-oriented and tech-oriented field technicians with a passion for high customer satisfaction. To succeed in this role, you must have excellent communication skills with the ability to interact with all levels of staff, including senior management and internal and external customers. Think you have what it takes to be a part of our dynamic team? We want to hear from you!

REQUIREMENTS:

• Valid driver’s license to be able to drive within the Company’s geographical footprint on a regular basis
• Ability to analyze and define problems; prioritize work flow, multitask, meet deadlines, and remain flexible
• Compliance with Company and OSHA established safety policies and requirements
• Ability to work with extension ladders, boom trucks, and aerial lifts
• Ability to work in harsh environments including rain, snow, sleet, hail
• Ability to lift 75 lbs.
• Understand the basics Radio Frequency terminology and technology
• Ability to safely work at elevated positions such as rooftops, towers, high-rise buildings

WANT TO STAND OUT?
Having the ability to be on call 24 hours per day, 7 days per week/365 days per year is a BIG PLUS!

EQUAL EMPLOYMENT OPPORTUNITY:
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CBN Baltimore LLC will be based on merit, qualifications, and abilities. CBN Baltimore LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, marital status, age, disability, military service, veteran status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.00 – $35.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Baltimore, MD: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Telecommunication: 2 years (Preferred)
• Construction: 2 years (Preferred)

License/Certification:

• OSHA 10 (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location