Telecommunications Network Engineer

Telecommunications Network Engineer

Louisville, KY

Contract-to-Hire

Brooksource is looking for a Telecommunications Network Engineer to join America’s fastest-growing TV, internet and voice enterprise company. This company is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. As a TelecommunNetwork Engineer, you will be responsible for the installation of VOIP/PBX systems and the SIP trunking requirements for enterprise customers nationally.

Job Summary:

• Help drive network engineering projects by participating in the network architecture design.
• Maximize projects by assisting in the integration of communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
• Analyze customers Unified Communications environment and creating necessary solutions to improve or build their hosted voice systems
• Provision and activate Broadsoft Hosted Voice product for clients
• Coordinate the Pre Install with the client
• Improve productivity through in-depth new product evaluations and develop resolutions to network issues during implementation.
• Assist Senior Network Engineers for configuration
• Maintain product and service quality by assisting in the development and documentation of technical standards.
• Ensure successful project completion by documenting and implementing approved procedure methods.
• Preform SIP Trunking for large enterprise VOIP systems.
• Optimize and configure the existing network by planning and working on projects, systems and issues of medium to high complexity.
• Support tiers across the organization during program implementations
• Enhance efficiency by serving on one or more projects simultaneously

Qualifications

Required Education/Skills:

• 3+ years’ experience within an enterprise setting
• Knowledge of telecom industry terminology, specifically knowledge within call flow, SIP Trunking and PBX
• Experience as a field technician working with phone systems is a plus
• Exposure to industry and vendor-specific products (Cisco, Polycom, etc)
• Experience within customer service and excellent communication skills
• Experience with large enterprise phone systems
• Experience with Excel
• Experience with Salesforce is a plus

Job Types: Contract, Full-time

Pay: From $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Louisville, KY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer networking: 1 year (Preferred)
• VOIP: 1 year (Preferred)

Work Location: One location