Telecommunications Network Engineer in Information Services

UTHealth Houston is looking for a Network Engineer for Information Services who will focus on telecommunications.  This employee will be responsible for providing and maintaining high-quality, reliable, flexible and appropriate infrastructure networking technology solutions. The skillset this role revolves around will be weighted towards telephony. You will be working with voice applications support and also looking at server issues.  Network experience is a plus, and so is the CCNA certification.  

 

This is a full time position that is classified as exempt.  The employee will work forty hours a week on-site in a location based in the heart of the Texas Medical Center.  The role is eligible for all UTHealth benefits including excellent healthcare options and a pension plan run by the State of Texas.  We may be able to offer hybrid schedules at some points.  

 

 

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won’t want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as… 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Summary:

Responsible for providing and maintaining high-quality, reliable, flexible and appropriate infrastructure networking technology solutions.

Position Key Accountabilities:

1.  Maintain major network infrastructure hardware and software packages providing advanced configuration skills, with knowledge of all carrier types and delivery methods.
2.  Manages daily operations of a wide area campus network.
3.  Assists in the creation, engineering, developing, and installing network solutions to complex technical, procedural, and logistical problems.
4.  Analyzes, designs, and administers the performance of network connections and/or configurations.
5.  Manage the performance of major network software packages and modify network device configurations.
6.  Oversees and/or performs the physical set up of a network assuring integrity of communications and connections.
7.  Performs complex problem determination and resolution identifying networking problems using network analyzers and traffic analysis tools, and a technical understanding of the user community’s requirements.
8.  Integrates services into the network including telephony, data, video, and other.
9.  Perform cost-benefit analysis on various hardware and/or network configurations.
10.  Other duties as assigned

 

Certification/Skills:

• Cisco Network Associate certification (CCNA) preferred.
• Project management experience
• Microsoft Teams Phone System (UCaaS)
• Contact Center as a Service (CCaaS)
• AudioCodes Technologies (SBC, ATA, OVOC)
• Avaya On-premises Solutions (SBC, CM, SM, AMS, CMS, AES)

 

Minimum Education:

Bachelor’s degree in Engineering, Computer Science or related field or relevant experience in lieu of education.

 

Minimum Experience:

Four years experience in networking technologies.

 

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

 

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

 

Residency Requirement:

Employees must permanently reside and work in the State of Texas.