Telecommunications Operator

This position is primary to 3rd shift, 8 hours a day with 24 hours weekly. There may be times when the applicant is scheduled alternate shifts to accommodate the needs of the department. This position included weekend and holiday rotation. The position reports to the Supervisor and Director of Patient Access and Telecommunications.

Qualifications:

• Experience in customer services and clerical procedures preferred
• Strong ability to multi task
• Ability to convey positivity
• Strong communication skills

Skill and Ability:

• Answer all internal and external calls accurately and speedily to proper station.
• Give all messages to appropriate person.
• Handle all overhead and employee/medical staff paging.
• Keep accurate and current records of all activities in logbooks.
• Create a positive relationship with patients, hospital personnel, and physicians to generate favorable opinions.
• Handle emergency procedures properly.
• All other duties as assigned

Job Type: Part-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location