Telecommunications Operator

Telecommunications Operator

Job description

Join one of the Top Workplaces in Ohio! Miller’s was recognized by The Cleveland Plain Dealer/Cleveland.com as one of Northeast Ohio’s Top Workplaces 2022.

“This achievement is very exciting and shared by all of the members of the Miller’s team. I am especially proud of the fact that we ranked in the top 5% of all companies based on our staff’s belief that Miller’s Rental and Sales operates by strong values. We also ranked in the top 5% for work life balance. Congratulations to each and every member of our team! Thank you for all that you do, and thank you Cleveland.com for this special recognition.”
– Johnny P. Miller, President

We are currently seeking a Telecommunication Operator to join our team. We are seeking a high energy and caring person, willing to work in a fast paced team environment. This person should have a minimum of one to two years in heavy/high volume phone experience in either call center and/or medical facility. This is a full-time position in our Akron, OH location. This job receives weekly pay, every Friday!

Miller’s core purpose is to provide personalized solutions to improve the quality of life for every client we serve. Miller’s is a family-owned Home Medical Equipment company with a proven track record of success and industry leadership, serving Ohio since 1949. We were honored by The Cleveland Plain Dealer as one of 2022 Top Workplaces in NE Ohio.

We offer an excellent benefits and compensation package with opportunities for personal growth.

Duties & Responsibilities:

• Greets phone clients and referrals courteously, respectfully, and promptly; answers telephone within 3 rings.
• Answers all incoming calls and directing them to the appropriate destination.
• Always smiles and thanks client for calling in when finishing transaction.
• Committed to providing exceptional customer service to our clients and visitors. The individual will be committed to ensuring a consistent positive telephone experience for all clients, employees and visitors.

Additional Requirements:

• High School degree or GED equivalent
• Excellent communication skills – both verbal and writing
• Good phone skills – pleasant personality on the phone
• Interact well with other employees on team
• Kind and empathetic with clients
• Attention to details – must be able to organize duties and follow-up timely

At Miller’s, we expect our employees to embrace our company values: Integrity, Respect, Service, & Professional Excellence

· Hourly position, compensation is commensurate with experience

· Job Type: Full-time

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person