TELECOMMUNICATIONS SERVICES MANAGER

• Bachelor’s degree

Work Setting

• Urban area

Tasks

• Establish and implement policies and procedures
• Assign, co-ordinate and review projects and programs
• Manage telecommunication traffic supervisors and staff
• Troubleshoot and resolve technical problems
• Manage contracts
• Oversee the preparation of reports
• Advise senior management
• Ensure compliance with telecommunications regulations and directives of government regulatory agencies
• Hire, train, direct and motivate staff
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Area of Specialization

• Networks

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal Suitability

• Accurate
• Client focus
• Effective interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player

Experience

• 3 years to less than 5 years