The University of Memphis
Posting Information
| Posting Number | SAECC3482 |
|---|---|
| Advertised Title | Telecommunications Specialist |
| Campus Location | Main Campus (Memphis, TN) |
| Position Number | 001512 |
| Category | Staff (Hourly/Monthly) |
| Department | Network Services |
| Minimum Position Qualifications | Bachelor’s degree in a related field and may require one (1) to three (3) years of appropriate experience. Relevant experience may substitute for required education. |
| Special Conditions | First consideration will be given to current UofM employees. |
| Work Schedule | Monday – Friday 8:00 a.m. – 4:30 p.m. May need to work/travel beyond normal work schedule. |
| Posting Date | 07/26/2023 |
| Closing Date | 08/02/2023 |
| Open Until Screening Begins | |
| Hiring Range | $45,000 – $50,000 per year |
| Full-Time/Part-Time | Full-Time: Benefits Eligible |
| Working Conditions | While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. |
| Additional Working Conditions | |
| Special Instructions to Applicants | All applications must be submitted online at workforum.memphis.edu. Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview. |
| Is this posting for UofM employees only? | No |
| Positions Supervised | |
| Knowledge, Skills, and Abilities | Pays attention to details. Ability to work in a team environment. Delivers on commitments on a timely basis. Maintains the confidentiality of information. Exceptional oral and written communication skills. Skill in completing assignments accurately and with attention to detail. |
| Additional Position Information | |
| Benefits of Employment (Applies to full-time, non-police employees only) |
Job Duties
| Duties & Responsibilities | Performs regular PBX, voicemail and VOIP programming along with any user related training. |
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| Duties & Responsibilities | Reviews monthly telecom invoices and route to appropriate personnel for payment processing. |
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| Duties & Responsibilities | Verifies telecom work order content for accuracy and dispatches work orders to technicians for resolution. |
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| Duties & Responsibilities | Responsible for telecom billing for work order tickets, departmental cell phones, mifi devices and vendor business lines. |
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| Duties & Responsibilities | Maintains staffing levels for the university switchboard and department to ensure phone calls are answered. |
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| Duties & Responsibilities | Works with telecom vendors to order new phone service and reports troubles on existing phone service. |
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| Duties & Responsibilities | Other duties as assigned. |
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View or Apply
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