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· Handle incidents and Service requests , including Industrial network devices like Radios, Microwave, VSAT, etc.
- Perform visual checks for hardware failure lights or console error messages,
power status and hardware labels wherever.
- Patching cable installation and troubleshooting
- Installing power leads
- Updating knowledge base
- Console into network devices, including routers, switches, gateways, radios, etc
- Identify a switch port location
- Identify WAP connectivity status
- Basic Copper Cable troubleshooting
- Basic Fiber Optic Troubleshooting
- Install, remove, or swap equipment
- Effectively manage work queue
- Perform MACD (move, add, change, delete) activities for end user LAN and voice devices
- Provide daily report of activities
· Configuration changes on switch ports
· Troubleshooting, installing, and where necessary removing equipment and/or components
· Configuration changes such as VLAN assignments
· Configuration changes in APs
· Basic configuration changes in VG
· VOIP Troubleshooting
· Assist in troubleshoot and testing network equipment and components
· Apply Switch and router configurations
· Copper Cable Troubleshooting
· Fiber Optic Troubleshooting
· Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT
· Trouble shooting and configuration of Specialty Telecoms systems
· Work independently on assigned tasks
· Provide support for installation, maintenance, and repair of
· Fiber Optic & Copper Cable
· WiFi and BLE Systems
· Radio Systems
· VSAT
· Cellular based systems
· IIoT, including IpWAN
Physical fitness:
· Ability to cover ground by walking and to stand in most part of the working hours
· Ability to lift up to 50lbs
· Ability to drive 4×4 trucks and snowmobiles in fields/rigs to cover operational support
Technologies:
· VSAT
· Radio systems
· Microwave systems
· Cellular LTE
· Switches
· Routers
· WAPs, WLCs, Gateways, IIoT devices
· Fiber optic cabling
· Copper Cable
· Call Manager/Unity
Job Type: Full-time
Pay: $75,000.00 per year
Schedule:
- 8 hour shift
Experience:
- Radio: 7 years (Preferred)
- Microwave: 6 years (Preferred)
Work Location: On the road
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