Telecommunications Specialist GS 7/9

Position: Telecommunications Specialist, GS 7/9

Division: Phoenix Field Office

Location: Phoenix, AZ

Working Hours:

Monday – Friday

8:15 a.m. – 5:00 p.m.

Hours may vary depending on the needs of the office.

Salary:

GS 7 – $48,676.00 – $63,278.00

GS 9 – $59,540.00 – $77,399.00

Full Performance level: GS 11

Number of Positions Available: 1

Duration: Full Time/Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Key Requirements

• Must be a U.S. citizen
• Must be able to obtain a Top Secret-SCI clearance
• Some travel may be requried

Mission Statement:

The mission of the FBI is to protect the American People and uphold the Constitution of the United States.

Major Duties:

• Ensure that communication data collected from electronic surveillance monitoring equipment is captured and downloaded into various computer systems for analysis, and disseminated for use as evidence.
• Serve as a liaison between various commercial service providers relating to overt and covert telecommunications installations.
• Configure, test, install and maintain telecommunications systems for the division.
• Review and process requests for telephone and data services used in connection with investigative and administrative operations.
• Perform data traffic analysis on cellular, and telephone usage to ensure consistency and identify discrepancies.
• Maintain accurate and detailed records regarding existing configurations of data circuits.
• Keep abreast of changes in operations, services, features of communications systems and equipment, and technology within the telecommunications industry.
• Provide instructions to investigative personnel on the proper and safe operation of devices, answering any questions relative to the operational capabilities and limitations of the equipment and systems.
• Perform a variety of administrative duties to include inventory management, reports on system information, invoice processing and bill payment.

Qualifications and Evaluations

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied.

All applicants will be rated on the following Competencies:

• Communication
• Customer Service
• Flexibility / Adaptability
• Collaboration
• Telecommunications

Specialized Experience (SE):

GS 07: Applicant must possess at least one (1) year of SE equivalent to the GS 05 level, as defined below:

• With supervision, assisted with configuration, testing, installing, and maintain a variety of telecommunication systems and equipment.
• Processed requests for service.
• Assisted in maintaining equipment inventory.
• Communicated with internal and external entities.

GS 09: In addition to the above, applicant must possess at least one (1) year of SE equivalent to the GS 07 level, as defined below:

• Monitored established communications systems and programs.
• Participated in the planning, ordering, installation, operation, maintenance, repair and termination of services.
• Maintained liaison with various internal and external customers.
• Maintained inventory of telecommunications equipment.
• Assisted with maintaining telecommunications systems to include programming services such as voice mail and the assignment of telephone extensions.
• Assisted with maintaining accurate and detailed records and/or prepared technical reports of existing configurations of data circuits, equipment and data collections.

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-7: Applicant must have a bachelor’s degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor’s degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.

GS-9: Applicant must have a master’s or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

The above education must be in a major field of study in electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other field related to the position being filled.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

How to Apply

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on