Telecommunications System Officer

Would you like to help ensure optimum service of the telecommunications system resources to the Ambulance and Dispatch centres located throughout the province? If so, then consider this exciting opportunity!

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.

What can I expect to do in this role?

You will:

• provide resolution of technology problem areas, taking corrective action by initiating software changes, adjusting or replacing telecommunication devices and coordinating to resolve software/hardware problems
• notify senior management according to the severity of the outages to avert reduced patient care and additional expenses
• develop, program, implement, report and monitor system to track integrated voice, data and radio system and equipment performance, ensuring the ongoing operation of ambulance communications through the provision of training for the dispatch managers and supervisors
• participate in the planning of the system design, planning and conducting detailed studies by analyzing requirements into a functional technical specification
• provide effective system change control through review of proposed changes to the systems identifying potential impacts to the dispatch centres and services and recommend appropriate action

How do I qualify?

Mandatory

• You have a valid class G’ driver’s licence with the ability to travel within the province frequently.

Telecommunications Knowledge

• you have knowledge of and experience in electronics technology including knowledge and experience in applying theories, principles and practices of voice, data, radio and satellite telecommunications
• you have demonstrated knowledge and experience of integrated voice and data switching systems, computer data communications architecture and radio trunking system design
• you have knowledge of structural and mechanical engineering related to communication towers and equipment buildings
• you demonstrate knowledge of DOC regulations and spectrum usage and management
• you have the ability to use basic radio frequency test equipment (e.g. wattmeter, voltmeter, systems monitor or analyzer)

Technical Skills

• you have the ability to read, write and modify computer programs in various languages
• you are familiar with basic real estate information related to rules, approvals, boards in order to facilitate obtaining property for antenna sites

Project Management Skills

• you have demonstrated project management skills

Communication and Analytical Skills

• your oral and written communication skills enable you to deal effectively with staff, ambulance service staff, vendors and other government agencies
• you have the ability to establish effective working relationships
• you have analytical skills to conduct feasibility studies, analyze results and make cost benefit analysis

Note: the successful candidate will be required to obtain basic CPR Certification, first aid, and radio operation

Additional Information:

Note:

• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• E-HL-193017/23