Telecommunications Technician

About Binghamton University:

Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character – shaped by outstanding academics, facilities and community life – promotes extraordinary student success.

Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

Job Description:

Budget Title: Instructional Support Associate (SL-2)

Salary: Commensurate with experience

The telecommunications technician will be responsible for the installation of Mitel VoIP telephone equipment and the technical deployment of Mitel VoIP on campus, including system administration, configuration & programming of the same in support of the University’s voice communication system.

The ideal candidate will exercise proficiency in handling and working with the electronics, interconnects, and cabling within our University communications systems. The technician must be able to properly install and terminate all types of communications cables to include but not limited to copper UTP, coax, and fiber.  The technician will be responsible for providing technical expertise and support to other team members within the organization. This person will be responsible for properly labeling, marking, and documenting all work.  Candidates must possess solid analytical, technical, written, and oral communication skills. The ideal candidate will have experience with; VoIP phone systems, including installing and troubleshooting phones.

All applicants must apply through Interview Exchange.

The telecommunications technician will work closely with the manager of the Cabling and Installation team, other key groups and staff members within Telecommunications and Information Technology Services (ITS).  In addition, the telecommunications technician’s responsibilities will include:

• Installation of cable and termination hardware necessary for the operation of University Telecommunications systems (data network, telephone, CATV, and includes as a minimum copper UTP, coax, and fiber cabling systems). 
• Ability to properly record, label, document work on cables, termination hardware and data connections.
• Proper labeling of cable, termination hardware and jacks is required.
• Assist with the planning and execution of communications technology projects, as necessary.
• The position requires the ability to operate testing equipment to troubleshoot and certify cable installations.
• Willing to learn new skills and technologies.
• Experience with documenting new and existing processes.
• Observance of University safety standards is required.
• Ability to read and understand blueprints, and technical drawings.
• Position must complete all assigned Telecom work orders and incidents in a timely fashion.  This includes the installation and repair of data network cabling, and VoIP telephones and associated components.
• Must be able to interact effectively with University customers (i.e. students, faculty, admin staff, and co-workers) and have the ability to provide training to customers in the use of telecom equipment and services.
• Must be able to maintain data confidentiality and compliance with regulatory requirements (HIPAA, etc.).

Requirements:

• Associate’s Degree in Telecommunications, Information Systems, Networking or a related field..
• Two years of experience in troubleshooting and repairing technical systems such as electronics equipment, data cabling, computer and/or network equipment.
• Proficiency in utilizing standard computer applications, such as Microsoft Excel, Microsoft Word and Adobe Acrobat.
• Experience with documenting new and existing processes.
• Must be detail oriented, organized, have the ability to multi-task with excellent problem-solving skills, willing attitude and persistent follow-through.
• Excellent communication and interpersonal skills.
• Must possess a valid driver’s license and be able to operate campus vehicles.
• Visa sponsorship is not available for this position.

Preferences:

• Bachelor’s Degree in Telecommunications, Information Systems, Networking or a related field.
• Two years of experience in deploying, installing or terminating and testing low voltage communications equipment and cabling.
• Basic knowledge and understanding of IP networking.
• Experience in working in a large complex organization.
• Experience working in higher education or a research environment.
• Understanding of BICSI standards and telecommunications regulations.

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed “To the Search Committee.”

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer.  It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates.  This requirement extends to employment and admission.  Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR).  Contact information for the Title IX Coordinator and OCR, as well as the University’s complete Non-Discrimination Notice may be found here . 

Application Instructions:

Deadline for Internal Applicants: October 26, 2022

Deadline for External Applicants:  Open until filled

Review of applications will begin immediately and continue until the vacancy is filled. 

Persons interested in this position should apply online.

Please submit:

Resume,

Cover letter, and

Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp .