Telecommunications Technician

job summary:

We are looking for a Telecommunications Technician for a permanent opportunity servicing a large legal client here in Kansas City. This person will be responsible for the implementation and support for the Zoom telephony system. Experience with VOIP technologies, telecom equipment and Cisco Zoom is required. This position is a hybrid schedule with 3 days onsite a week and minimal travel to different offices throughout the United States.

location: KANSAS CITY, Missouri

job type: Permanent

salary: $70,000 – 80,000 per year

work hours: 8am to 4pm

education: Bachelors

responsibilities:

• Performs moves, adds and changes for the firms telephony systems and cost recovery systems.
• Responds to telephony systems and user problems to ensure the efficiency of the telephony systems. Including networking telephones via Ethernet LAN/ WAN, VOIP technologies, telecom equipment, Cisco, Zoom, Yealink phones, and softphones.
• Maintains vendor logs to ensure the quality of the service provided.
• Assists as needed to inventory, distribute and repair all Firm provided Apple and Android mobile.
• Generates statistical Voiceover IP, phone mail and vendor quote reports to provide information regarding the systems.
• Assists the in preparation, validation and processing of telephone bills in conjunction with the firms issued Apple and Android devices and cellular phones.
• Participates in the planning and coordination of telephone service for new offices.
• Provides AV Conference room support and set-up.
• Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed.
• Communicates courteously and professionally by phone and in person, using good communication skills.
• Maintains a neat and orderly workplace.
• Follows adequate safety procedures while carrying out all duties.
• Operates office equipment including phones, calculators, PCs, photocopy and facsimile machines

qualifications:

• Experience level: Experienced
• Minimum 3 years of experience
• Education: Bachelors (required)

skills:

• VOIP (3 years of experience is required)
• Cisco Zoom (3 years of experience is required)
• Telecommunications (3 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.