Telecommunications Technician

DMS Communications


As a fast growing Telecommunications Company servicing Southern California, we are looking for reliable, highly motivated, customer service oriented, full-time technicians to help us fill our customer’s service and installation demands in a timely manner for the Inland Empire and surrounding areas.

Job Responsibilities include:

– Installation, configuration, troubleshooting, as well as post-installation on various phone systems, with an emphasis in VOIP systems.

– Configure, maintain and troubleshoot VOIP systems.

– Configure and maintain desktop/laptop computer hardware and peripherals.

– Basic Networking experience and working knowledge of IP-based systems

– Install and troubleshoot various circuits, as well as WIFI networks.

– Identify issues/concerns with telecommunication carriers and service providers to ensure telecommunication systems and circuits function at optimal performance.

– Install, configure and provide instructional user training to the customers.

– Structured Cabling, Fiber Optic cabling and terminating, conduit and Raceway installation- Able to work with little to no supervision

– CCTV Camera installation, focusing, testing, etc. (PTZ, Fixed, etc.)

Job Requirements:

You must be a reliable, team player that is customer service driven and eager to learn and always be at the cutting-edge of our industry.

– 4+ years of telecom industry experience; specific expertise in phone system installation and programming a plus.

– VOIP network and architecture knowledge and experience.

– PBX system experience a plus.

– Good communication skills (oral and written) and Excellent Customer Service.

– Practices and demonstrates experience troubleshooting and resolving data and telecommunication problems and errors.

– Strong critical thinking and analytic skills.

– Must be proactive and maintain a high level of focus on response time and customer satisfaction.

– Able to operate independently, function in a team environment, and build good relationships.

– Willing to work overtime and weekends when needed.

– Must possess the aptitude to learn new technologies.

– Able to navigate in the Atlanta area to and from clients.

– Must have own vehicle with insurance and valid license.

– Must maintain good driving record.

– Must be highly motivated with the desire and ability to work in a fast-paced environment.

– Willing to stay current with technology, eager to learn, and strive for high performance on the job.

– Electrical experience a plus.

– Audio/Visual experience a plus

Job Type: Full-time

Pay: $25.00 – $35.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Work Location: On the road

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