Telecommunications VoIP Technician

At Affiliated Technology Solutions it’s our people that matter, so come GROW WITH US!

We are the industry leader – designing, building and delivering unparalleled integrated phone solutions to customers from coast to coast. Our support team spans the country with resources deployed in New Jersey, Florida, Georgia, Colorado and California.

If you enjoy the satisfaction of a job well done, then you will love our collaborative, dynamic environment that allows you to provide excellent service by identifying, interpreting and resolving your customer’s challenges.

We have found that our most successful team members have come from various backgrounds, but they all share these common traits… strong commitment to customer service, an innate “can do” attitude, and loving the thrill of successfully overcoming obstacles and providing solutions. Sound like you?

As a result of our awesome solutions and outstanding team of employees, we are experiencing 30% growth. So apply now!

Job Responsibilities:

· Installation/problem solving and customer training for VoIP software and hardware

· Routine server maintenance and service requests such as moves, adds and changes to equipment and programming

· Troubleshoot and repair various VoIP hardware and software

· Track and record time through company ticketing system

Qualified candidates must possess:

· The ability to work both independently and as part of a team

· Working knowledge of MS Windows and Office software

· Working knowledge of local area networks and infrastructure

· Competent problem solving and technical ability

· Excellent written and oral communication skills

· A minimum one year of telecommunication, network or equivalent experience

We offer a comprehensive benefits package:

· Paid training

· Health insurance and 401k plans

· Paid time off

· Bonuses

We are required to cover the technical stuff so here goes:

· Background Check and Pre-Employment Drug Screen

· EOE

Work authorization: United States (Required)
Language: English (Required)

Work Remotely

• Yes

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• telecommunication, network or equivalent: 1 year (Preferred)

Work Location: Remote