Telecoms / It First Line Support Job Summary

Coconut Lime Ltd, is currently hiring on a vacant job post of Telecoms / It First Line Support based in Solihull B91. Please read the job detail carefully before applying.

Job Title: Telecoms / It First Line Support Job
Company Name: Coconut Lime Ltd
Job Type: Full Time
Job Location: Solihull B91
Salary:
Job Link Expiry: 2023-03-01
Posted on: jobsintelecom.net

Telecoms / It First Line Support Job Detail

Fed up with having a ridiculous amount of tickets to run through and no time to even make a cuppa?

Would you love being part of a company that values its employees and provides a fun and caring environment?

This role is the answer to your problems!

Your daily tasks will involve liaising with customers, providing support and advice.

You’ll be part of a company that is committed to providing an exceptional level of delivery and shines in its field!

Being used to managing your own workload and working autonomously will stand you in good stead for enjoying this job.

You will ideally have experience in visualisation, along with strong desktop support.

Speaking with lovely, happy customers to help them with their IT system will be part of what you do. Having a cheerful and friendly outlook is a key aspect of this role.

Your day will involve helping on new projects, setting up customers on internal systems, troubleshooting customer issues and working with the company’s partners, who are all really friendly!

You’ll have the chance to be involved in first line support, running tests and identifying issues.

Remote support via online portals will also be something you’ll be trained in.

You’ll be confident providing initial training to clients and the role will involve a timely, friendly and efficient handover service upon final set-up.

This role will involve site visits, so being able to drive is essential to the role.

The role offers a fantastic career in telecoms, along with a competitive salary of up to £26k.

The company is a name you’re going to be hearing a lot more of as this year is going to bring enormous expansion for them.

This is an office-based role and even if you think you’d prefer to work from home, once you’ve seen how lovely everyone is, you’ll change your mind!

I appreciate your CV not be up-to-date…no problem, just send me what you have. We can chat through and fill in the gaps.

Please call me on: 01935 317654, e-mail me: [email protected] or look me up on LinkedIn.

Coconut Lime Ltd is acting as a recruitment company on of its client in filling this role.

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