Telecoms Technical Team Lead

HM Land Registry


Job Summary

HM Land Registry, is currently hiring on a vacant job post of Telecoms Technical Team Lead based in Plymouth PL6. Please read the job detail carefully before applying.

Job Title: Telecoms Technical Team Lead
Company Name: HM Land Registry
Job Type: Full Time
Job Location: Plymouth PL6
Salary:
Job Link Expiry: 2022-10-16
Posted on: jobsintelecom.net

Job Detail

Details

Reference number

232131

Salary

£38,552
A non-pensionable IT allowance of £4,609 is also payable per annum

Grade

Senior Executive Officer

Contract type

Permanent

Business area

HMLR – Digital, Data and Technology

Type of role

Digital

Information Technology

Working pattern

Flexible working, Full-time, Part-time

Number of posts

1

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Plymouth, South West England, PL6 5WS

About the job

Summary

It is an exciting time for HM Land Registry as we continue on a major transformation programme. HMLR’s ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data.

We are looking for a Telecoms Technical Team Lead to join our Digital, Data and Technology team to help us to achieve this.

You will join our award-winning Digital, Data and Technology Directorate which is the in-house IT division at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.

Job description

The Telecoms team serves a key function in the provision and maintenance of the HM Land Registry vital telephony and Call Centre infrastructure. This role is to provide leadership to the team, providing technical oversight and direction. You will engage with other Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs, contributing to business as usual activities, work packages and strategic planning.

Responsibilities

To meet the requirements of this role, you will already hold a qualification in Information Technology or a related area (Degree Level or equivalent) or experience in an IT field. You will also have an in-depth knowledge, proven expertise and practical experience in at least 3 of the following:

  • Management of infrastructure to support production systems.
  • VoIP Telephony Infrastructure.
  • Call/Contact centre software.
  • MS Teams.

You can plan, manage and deliver significant technical change and you can gather technical information, analysis and problem solving. You will also be able to manage technical risk and lead implementing appropriate mitigations.

Effective communication skills, including the ability to interact and build working relationships with stakeholders, and strong leadership demonstrated through coaching or mentoring is essential.

For more information about the role, please see the attached candidate pack.

The Digital, Data and Technology Directorate is the in-house IT division for HMLR. We are currently recruiting several roles to ensure the directorate’s teams contain the right blend of skills, experience and knowledge to take our major transformation programme forward. These teams are at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.

Our Business Plan for -2024 sets out our aims of:

  • brilliant at the basics;
  • a comprehensive Land Register;
  • world-leading through Digital Street – our ground-breaking research and development project exploring how land registration might work in 2030;
  • opening our data;
  • expert people; and
  • financially strong.

For more information about what its like to work here please see the following links:

Building our digital capability through Communities of Practice

Working for HM Land Registry/

Qualifications

  • Holds a qualification in Information Technology or a related area (Degree Level or equivalent) or experience in an IT field.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Leadership
  • Managing a Quality Service

Benefits

HM Land Registry offers very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development.

You will have access to Civil Service pension with an average employer contribution of 27%, benefits arrangements and generous leave allowances, as well as flexible working, to help you achieve a work-life balance that works for you and us. HM Land Registry is a vibrant place to work with sport and social events and a variety of clubs.

HM Land Registry is a great place to work, where difference is celebrated.

We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve.

Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan. Our current focus is to encourage people from under-represented groups into management and leadership roles, especially people with disabilities, women and ethnic minority colleagues.

Please click here for further information on our excellent rewards package: https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you.

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

We want to keep this process as easy as possible for you so just cut and paste an anonymised CV to include your qualifications, career history, skills and experience into the online application form when prompted, ensuring you cover those areas listed under the ‘Essential Technical Skills and Qualifications’ and ‘Essential Experience Criteria’ sections in the Job Description on page 4 of the attached candidate pack.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.

If successful at the shortlisting stage, you will be invited to attend a blended interview. Your interview will be held in the Plymouth Office week commencing Monday 12 2022.

Interview Venue: HM Land Registry Plymouth Office, Seaton Court, 2 William Prance Road, Plymouth PL6 5WS.

The blended interview will assess the technical skills, behaviours and experience listed in the job description, as well as the strengths associated with the role.

We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strength questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working: https://www.gov.uk/government/publications/success-profiles.

Candidates refer to notes within their interview but they should be used as a prompt only.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

If you would like further information about the use of your personal data, please click on the link below:

Job Applicant Personal Information

The post will require a Security Check and will therefore be subject to further background checks, including meeting the UK minimum residency requirement of 5 years. Further details of the process and checks can be found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team :

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email [email protected] in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/

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