Unified Communications Engineer

Essential Functions: The Unified Communications Engineer works within a team whose primary focus is supporting the Judiciary’s unified communications services. This position provides support, troubleshoots, and maintains existing and newly implemented systems. Current systems include Crestron AV systems, Polycom RealPresence suite, Cisco UC System, Zoom for Government, and Teams.

Education: Bachelor’s Degree from an accredited college or university.

Experience: Three (3) years of professional work experience in telecommunications or unified communications engineering.

Note: Professional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Valid Maryland Driver’s License required.

Knowledge, Skills, and Abilities:

• Effective oral and written communication skills to communicate technical terms and solutions to non- technical users.
• Knowledge of Microsoft Communication products (Teams, etc.).
• Knowledge of Polycom RealPresence and Polycom Hardware.
• Knowledge of Cisco Unified Communications System.
• Knowledge of the Crestron AV Systems.
• Knowledge of webinar services (Zoom, GoToWebinar, etc.).
• Experience with creating end user documentation.
• Understanding of Active Directory Groups and Roles.

The Maryland Judiciary is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation for an interview should request the accommodation when notified of a request to be interviewed. Applicants must be United States citizens or eligible to work in the United States.

Job Type: Full-time

Pay: $110,306.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
All new employees are required to be fully vaccinated.

Application Question(s):

• This is not a remote position. Are you able to work in the office located in Annapolis, MD?

Work Location: One location