TEKsystems
Our client is looking for a level 1 hardware, imaging, and repair technician for the IT, NOC, and corporate offices.
This is a part time position. 24 hours a week. This is a weekend overnight shift
NOC Tech role :
o Provide 24/7 – 365 Level 1 support for the Network Operation Center.
o Serve as a liaison between Technology and the Business groups.
o Resolve desktop software issues, and escalate to L2 when appropriate.
o Maintain familiarity with operations center specific applications and hardware
o Replace malfunctioning equipment with hot-spare equipment. (Maintain inventory levels)
o Assist with the operation of Crestron based A/V systems.
o Image, configure, and install new equipment as required.
o Provide excellent Customer Service for Customers at all levels (Leadership and
Non-Leadership)
o Interface with Technology Teams for incident resolution; provide hands on the floor
during system-wide events.
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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