Work from home – Inside Sales Representative – Inbound calls, English

Nordia


Overview:

Do you have an interest and solid experience in sales? Have you mastered the art of negotiation? If so, we are currently looking for people like you for work-at-home career opportunities in sales.

As a sales representative, you will assist Canada’s largest telecommunication company clients by answering their questions and promoting various communication products and services (Internet, mobile products, and IP television). Also, we will provide you with all the computer equipment you need to start your career from the comfort of your own home!


What we offer:


  • Hourly compensation of $20 /hour*, including a guaranteed bonus    – Based on your performance, you could earn more thanks to our generous incentive plans!
      • After seven months, you will get a base wage of $16.44/hour and significant monthly bonuses based on your performance (the average total compensation of our agents 6 months after training is $22.50);
  • Hourly premium for weekend work;
  • The opportunity to work from home with all the necessary computer equipment provided by Nordia;
  • Fully paid training and coaching program;
  • Complete benefits plan after six months of service, including:
    • Comprehensive insurance (medical, dental, and life insurance);
    • Great discounts on telecommunications products and services.
  • Be available to work in the following time slots (5 days a week up to 40 hours a week):

    • Sunday to Saturday – 7:00am – Midnight EST;
  • This position offers the possibility to work from home, but you can also work on-site according to your preference.

  • Eligibility criteria    :

    • Must reside with the hiring location.
    • Must have a minimum of 25 MBPS high speed internet;
    • Must have a secure space and not be disturbed during your shift.

Responsibilities:

As an inbound sales service representative, you will:

  • Answer incoming calls from customers related to various television, Internet, and mobile products and services;
  • Respond to customer requests related to their products and services;
  • Promote complementary solutions according to the needs and habits discussed with the customer.

Qualifications:

  • Excellent sales skills – We are looking for people who are highly motivated to achieve results and who know the ins and outs of the sales environment!
  • Strong interest in technologies – Whether it’s to promote residential or mobile solutions to the clients, you’re truly passionate about it, and it shows!
  • Ability to communicate verbally and to synthesize information efficiently;
  • High school diploma or the equivalent, completed;
  • Ability to work in a computerized environment and to perform multiple tasks simultaneously;

Training start date: April 17th


Why Nordia?

People are what make Nordia special. And we’re focused on hiring and retaining the best. We offer competitive compensation, a stimulating work environment, excellent benefits and great opportunities to grow. That’s why we have the highest employee loyalty and highest satisfaction in the industry. In 2022, for the ninth year in a row, 8 out 10 Nordia employees said they would recommend us as an employer to their friends and family. That same year, Nordia was recognized by Waterstone for the second time in a row as one of Canada’s Most Admired Corporate Cultures.
Nordia is a designated employer to the Ontario Immigrant Nominee Program (OINP) and Atlantic Immigration Program (AIP). This position would be considered under NOC 62100, Teer 2 .


Want to learn more about our career opportunities and what makes Nordia the best place to work? Check this out!


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