US Central Intelligence Agency

  • Contract
  • Anywhere

Washington, DC


Duties

As a Telecommunications Services Officer for CIA, you will act as the on-site point of accountability for Information Technology (IT) in CIA communications centers overseas. You will operate, maintain, install and manage complex LAN and WAN platforms and provide associated IT close support to a diverse and sophisticated customer base charged with advancing national security objectives overseas. Telecommunications Services Officers are also responsible for conventional and tactical voice communication systems, RF communication capabilities (including satellite), and will play a supporting role in the operation and maintenance of emergency power generators and heating/air conditioning systems (HVAC).

The capacity and commitment to serve globally is essential. Telecommunications Services Officers typically spend 60-70% of their career abroad on foreign assignments approximately one to three years in duration and are regularly required to work domestically and abroad in temporary capacities as the mission dictates. Some assignments may be in difficult, harsh and challenging environments. CIA offers benefits and allowances for travel that positively impact overall compensation.

Requirements

Conditions of Employment

  • You must apply online, while in the United States.
  • You must be a U.S. citizen and at least 18 years of age (dual-national U.S. citizens are eligible).
  • You must be willing to move to the Washington, DC, area.
  • You must successfully complete a thorough medical and psychological exam, a polygraph interview, and a comprehensive background investigation.
  • CIA is a drug-free workforce. The issue of illegal drug use is carefully evaluated during the medical and security processing.

For further requirements information, please visit: https://www.cia.gov/careers/how-we-hire/requirements/

Qualifications

Minimum Qualifications

  • Bachelor’s degree preferably in a STEM discipline to include:
    • Electronics and Communications Engineering Technology
    • Computer Network Systems
    • Computer Science
    • Information Technology
    • Or, equivalent relevant civilian or military work experience (minimum of four years documented experience) in the management and/or delivery of IT services in an enterprise environment
  • At least a 3.0 GPA on a 4-point scale
  • Excellent communications skills
  • Ability to climb ladders, stoop, bend and reach for extended periods of time
  • On occasions, the ability to lift heavy materials with assistance
  • Ability to work independently and closely with other professionals
  • Dynamic and flexible professional approach
  • Strong desire to learn
  • Accountability for actions
  • Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation

Desired Qualifications

  • Ability to apply project management and systems engineering principles to initiate, plan, execute, control, and close out the work of a team to meet mission goals
  • Desired certifications include:
    • A+
    • Network+
    • Security+
    • CCNA
    • CCENT
    • Microsoft Certified Professional

Education

  • Bachelor’s degree preferably in a STEM discipline to include:
    • Electronics and Communications Engineering Technology
    • Computer Network Systems
    • Computer Science
    • Information Technology
    • Or, equivalent relevant civilian or military work experience (minimum of four years documented experience) in the management and/or delivery of IT services in an enterprise environment
  • At least a 3.0 GPA on a 4-point scale

Additional information

For more information on CIA careers and correct salary rates, visit https://www.cia.gov/careers

CIA Benefits: https://www.cia.gov/careers/working-at-cia/benefits/

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For further information and to apply, please visit: https://www.cia.gov/careers/jobs/telecommunications-services-officer/

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

    The following items must be attached to your on-line application (PDF format preferred):

    • Resume.
    • Unofficial transcripts for all degrees.
    • Cover letter in which you specify your qualifications for this position. Please address why you want to work in this role and what differentiates you from other applicants.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To be considered for CIA employment, you must apply online at https://www.cia.gov/careers

    For more information on our hiring process, please visit our How We Hire page at https://www.cia.gov/careers/how-we-hire/

    Agency contact information

    Human Resources

    Address

    Central Intelligence Agency
    Mail Not Accepted
    Washington, DC 20505
    US

    Next steps

    Our goal is to respond to each applicant within a 45 day period. However, the CIA receives thousands of applications each month and, unfortunately, we are not able to contact everyone within that timeframe. If you have not heard from us within 45 days, we will not be offering you a position at this time.

    If there is interest in your application, CIA recruiters will initiate contact with you by phone or email. Emails from CIA recruiters will have a .gov extension. Please check your email spam filter settings or spam folder to ensure receipt of these emails.

    Be prepared to undergo a thorough background investigation examining your life’s history, your character, trustworthiness, reliability and soundness of judgment. We also examine your freedom from conflicting allegiances, potential to be coerced, and willingness and ability to abide by regulations governing the use, handling and the protection of sensitive information. The Agency uses the polygraph to check the veracity of this information. The hiring process also includes a thorough mental and physical medical examination in relation to performing essential job functions.

    For more information on our hiring process, please visit our How We Hire page at https://www.cia.gov/careers/how-we-hire/

  • Fair and Transparent

    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following items must be attached to your on-line application (PDF format preferred):

  • Resume.
  • Unofficial transcripts for all degrees.
  • Cover letter in which you specify your qualifications for this position. Please address why you want to work in this role and what differentiates you from other applicants.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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