Manager, Automation

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:

The Network Automation team is the heart of the Network Operations, leading the enterprise in the evolution of event driven automation. This rewarding role allows the opportunity to work with talented specialists across all network platforms and systems, with the goal of achieving the most advanced Network Operations in the industry.

Here’s the impact you will make and what we will accomplish together

You relish the challenge of leading teams who develop disruptive technology. You believe that paving the way for automation will change daily routines and improve Customer Experience. You have a passion for leading DevOps teams and you are excited to execute and share wins with those around you. Please note that background checks are required as a condition of employment.

Job Responsibilities

• Lead a development team to design and implement automations across Operations using combination of in house and open source development tools
• Work with a multi-functional team of subject matter experts (SMEs), business analysts and platform engineers, in an Agile delivery model to:
  • Develop network automation, network tools/scripts and web front end interface for users
  • Develop and integrate various databases for tracking and interfacing with other systems/tools

• Instill development best practices within the Automation Team
• Develop and coach team of high performing automation developers
• Manage the day-today operations of the team
• Identify new automation opportunities based on data driven analysis
• Liaise with other Engineering teams for ongoing projects and roadmap planning

Required skills

• Experience working with Agile and DevOps practices
• 5 years of experience in a Technology Management Role
• Experience in object-oriented programming (i.e. Java) and/or scripting (i.e. Python/Perl/Robot Framework)
• Experience in web design (i.e. HTML or Javascript) with basic knowledge of databases (i.e. SQL or Oracle)
• Strong analytical, problem solving and decision-making skills to drive software development solutions

Great-to-haves

• Experience in telecommunications environment
• Experience with event management system (Netcool,etc) or incident management system (Remedy/SNOW,etc)
• Understanding of networking concepts and Basic understanding of APIs
• Excellent troubleshooting skills, with solid ability to identify and correct defects
• CCNA/CCNP/CCIE or similar networking certification will be an asset

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: None
Posting Category/Function: Technology & Software Development
Requisition ID: 272865

Together, we’ll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes: Digital & Technology