Telecommunications Analyst II (Deployments)

Position Details

Position Information

Recruitment/Posting Title	Telecommunications Analyst II (Deployments)
Job Category	Staff & Executive – Information Technology
Department	OIT-EI Telecommunications
Overview	Rutgers, The State University of New Jersey, stands among the nation’s highest-ranked, most diverse public research universities. The oldest, largest, and top-ranked public university in the New York/New Jersey metropolitan area, you’ll find us at our main locations in three New Jersey cities, and our footprint can be seen around the region. As one of the nation’s most diverse universities, Rutgers draws strength from the rich variety of perspectives and life experiences of our community. We’re an academic, health, and research powerhouse and a university of opportunity. The Office of Information Technology (OIT) is Rutgers’ enterprise IT office. OIT provides university wide services and support and collaborates with department and unit IT professionals on projects and initiatives for the Rutgers community. OIT’s services and systems include the Rutgers network; email and calendaring systems; IDs/passwords and identity management; data centers; computer labs; help desk support; wireless connectivity; a software portal; information security, risk, and compliance services; research computing; and many others. OIT’s staff members work closely with the broader university community to advance Rutgers’ missions of teaching, research, and service. For more information, please visit https://it.rutgers.edu.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Telecommunications Analyst II (Deployments) for the the Office of Information Technology (OIT). Reporting to the Network Deployments Manager, Telecommunications Division Network Operations & Architecture, the Telecommunications Analyst’s role is to survey, design, install, and deploy Rutgers University’s network infrastructure and systems. Among the key duties of this position are the following: Provision, configure, install, and decommission network electronics equipment consisting of routers, switches, and battery backup systems; design, survey, propose, plan, implement and provide support for network equipment and infrastructure hardware/software changes performed during scheduled maintenance work windows. Prepare and maintain accurate and regular documentation of project work, network equipment and infrastructure hardware/software changes, network status and equipment health, and network cabling.
Position Status	Full Time
Hours Per Week
Daily Work Shift
FLSA	Exempt
Grade	27S
Position Salary
Annual Minimum Salary	71026.000
Annual Mid Range Salary	85412.000
Annual Maximum Salary	101542.000
Standard Hours	37.50
Union Description
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
COVID-19 Immunization Requirement	Under Policy 60.1.35 , Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Prospective employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster within two weeks (14 calendar days) of eligibility . Based on current guidance, individuals are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of any COVID-19 vaccine authorized or approved for use in the United States by the United States Food and Drug Administration (FDA) and recommended by the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC). Eligibility for a booster against COVID-19 varies and is explained on the University’s web site located at https://coronavirus.rutgers.edu/covid-19-vaccine . Failure to provide proof of primary vaccination and booster will result in rescission of a prospective employee’s offer of employment and/or disciplinary action up to and including termination.
Seniority Unit
Terms of Appointment	Staff – 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s Degree in a technical field or an equivalent combination of education and/or experience. A minimum of two (2) years of working experience in telecommunications and computing environments.
Certifications/Licenses	Use of personal vehicle in order to travel for business demands; a valid driver’s license would be required for this position.
Required Knowledge, Skills, and Abilities	Excellent customer service skills, the ability to communicate clearly in the English language, and must have excellent desktop computer skills. Knowledge of the principles and practices of telecommunications/network system planning and have working knowledge of routine local data networking technologies. Demonstrated ability to handle multiple, shifting priorities, a large volume of technical problem resolution, and work well with peers and senior staff in a team-oriented, and cooperative environment. Demonstrated knowledge of incident management and service management applications, practical telecommunications/networking skills, strong analytical and problem-solving abilities, and strong communication, consultative and interpersonal skills, including oral, written, and presentation. Experience with routing/switching, network management applications & protocols, and service management applications and protocols. Experience working with network infrastructure, network cabling in and around telecommunications, data center environments, and equipment room areas. Experience working in technical field operations, event/alert management, and incident and change management processes.
Preferred Qualifications	Possession of Cisco Certified Network Associate (CCNA), Juniper Networks Certified Associate – Junos (JNCIA – Junos), or ITIL Foundation or higher ITIL certifications preferred. Working knowledge of Juniper JUNOS and Cisco IOS software desired. Experience working with UPS and/or PDU equipment, IP Address Management software, wireless networking, wireless access points, wireless controllers, and network, configuration, and service management software preferred. Strong understanding of ITSM principles and best practices preferred.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Frequently required to bend, stoop, twist, crouch/squat, kneel/crawl, sit and stand. Regularly required to use hands to handle tools, cabling, and equipment. Regularly required to reach with hands and arms. Regularly lift, carry, push, pull, move up to 50 pounds. WORK ENVIRONMENT: This individual spends time working in office and field environments. The office environment is standard with low to moderate noise. The field environments vary from site to site and include Telecommunications Rooms, Data Centers, Main Distribution Frame (MDF), and Independent Distribution Frame (IDF) areas. Noise in field areas is low – heavy, and temperature and area dimensions vary. Travel across and between Rutgers University Campus sites is required.
Special Conditions	Clean Driving Record

Posting Details

Posting Number	22ST2460
Posting Open Date	07/22/2022
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Rutgers University – New Brunswick
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Infection Control and Safety

This position is subject to all Rutgers University policies, including TB surveillance and other infection control and safety policies. Please review the Tuberculosis Surveillance Policy for additional information.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement