Communication Engineer

Communications Engineer

Company Overview: Our client has an exciting opportunity for a Communications Engineer with successful and progressive attributes. This is an entry-level position responsible for technical and professional work developing and supporting
enterprise networking and telephone services.

Position Summary: The successful candidate shall have a minimum of 4 years’ professional experience administering CRM/database and researching construction opportunities for a large heavy/civil construction or engineering firm required.

Responsibilities:

• Installs, administers, programs, tests, troubleshoots, and repairs private branch exchange (PBX) equipment and PBX associated voice messaging systems.
• Configures and troubleshoots connections to the Public Switched Telephone Network (PSTN).
• Installs, maintains, and troubleshoots communications racks, uninterruptible power supply (UPS) systems, and communications cabling infrastructure to include coaxial, twisted pair, and fiber optic cable.
• Uses network management, monitoring, and reporting tools.
• Analyzes network vulnerabilities and anomalies.
• Performs basic troubleshooting.
• Diagnoses connectivity problems.
• Assesses bandwidth usage, network latency, and errors.
• Gathers device location, configuration information, performance statistics, and error information.
• Develops reports.
• Manages and maintains the IP address database for the voice network.
• Prepares written or electronic reports as required.
• Works directly with vendors to resolve PBX, PSTN, and network problems.
• Maintains complete documentation for PBX stations, telephone circuits, and voice messaging systems.
• Completes work orders related to basic network and telephone system moves, adds, and changes.
• Responds to emergency calls in the event of a telephone or data network failure.
• May be assigned to other county locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Responds to emergency situations.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree in Mathematics, Computer Science, Telecommunications or related field, and one (1) year of responsible experience in telecommunications.
• Must possess a valid driver’s license. Must obtain a valid Florida driver’s license within 30 days of appointment and maintain thereafter.
• A comparable amount of training, education, or experience may be substituted for the minimum qualifications.
• Must possess excellent verbal, written, and interpersonal skills

Knowledge, skills, and abilities:

• Knowledge of systems analysis, data processing, mathematics, statistics, logic and principles of reasoning.
• Knowledge of information technology systems.
• Knowledge of telecommunications concepts and design for local and long distance telephone service.
• Knowledge of voice and data network convergence.
• Knowledge of Microsoft, Cisco, and PBX operating systems and capabilities.
• Knowledge of communications cabling standards, cable types, and cabling systems.
• Knowledge of Quality of Service (QoS) configurations in a converged network.
• Knowledge of VoIP Call Control and associated protocols (H.323, SIP, RTP, T.38)
• Knowledge of TCP/IP protocols.
• Knowledge of Cisco router and switch technology.
• Knowledge of wireless network concepts, technology, and design (802.11, 802.16, 802.11n, 8-2.11ac).
• Knowledge of network security concepts and firewall technologies.
• Knowledge of Wide Area Network technology and architectures.
• Knowledge of public Internet architecture and protocols.
• Knowledge of network and application layer security protocols.
• Knowledge of Virtual Private Networks (VPNs).
• Skilled in troubleshooting issues related to Local Area Network technologies.
• Skilled in programming and configuring PBXs in an enterprise environment.
• Skilled in integrating messaging systems with telephony networks.
• Ability to analyze and troubleshoot network performance problems.
• Ability to manage projects independently and multi-task within schedules.
• Ability to communicate effectively, clearly, and concisely, both orally and in writing.
• Ability to establish and maintain effective working relationships with the management, staff, customers, and coworkers.
• Ability to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.

Necessary Attributes:

• Strong organizational skills
• Professional and pleasant demeanor.
• Attention to detail, quick learner, and follow-through a must.
• Internally motivated to find answers and develop new skills
• Strong customer service skills
• Ability to handle sensitive and confidential matters.

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• DeLand, FL 32720: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Telecommunication: 1 year (Preferred)

License/Certification:

• Driver’s License (Preferred)

Work Location: One location