Cable ONE
Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Provides ongoing Systems Administration support including installation, maintenance and troubleshooting of tools, software, applications, and connectivity components. Provides technical support and advise on the use of programming tools, database systems and networks. Provides support to address availability and reliability issues on various systems (SolarWinds, SQL, SNMP, Linux, Active Directory, Ansible, Python etc.) across multiple locations. Operational responsibilities include validating system compliance, system run enhancement, testing, staging, policy / procedure enhancement, client contact coordination, and operational recommendations.
We are open to hiring remote if we find the right talent in any of these states (AL, AK, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MN, MO, MS, NC, ND, NE, NM, OH, OR, OK, PA, SC, TN, TX, UT).
What you will do to contribute to the company’s success
- Provides systems administration support for network operations tools.
- Works to understand planned implementation of new releases, gauge their impact on internal users and provide testing prior to release.
- Proactively identifies and addresses the systems implications of networked equipment, software and other upgrades or changes.
- Performs trend analysis to identify improvements that can be made to network support systems and tools.
- Works with appropriate teams to resolve network tools outages quickly.
Qualifications
- Associate’s degree or combination of education and experience.
- Prior experience working in telecommunications preferred.
- Experience with SolarWinds preferred.
- Understanding of networking and IP Scheming .
- Performs implementation of new applications and software as it relates Network technologies and projects.
- Works to enhance current tool sets, develops dashboards, and fine tunes graphical user interfaces to meet the needs of the business.
- Validates the integrity of the datasets for supported applications.
- Maintains the lifecycle management environment for Network Operations applications; Assists with upgrades to technologies that rely upon backend applications.
- Assists with the creation of Low-Level Design (LLD) documentation for configuration templates, method of procedures, application diagrams, knowledge base articles, bill of materials and support documentation.
- Conducts training for new tools, applications, technology upgrades, and implementation to relevant Cable One team members.
- Works as part of a shared services team to determine requirements, risks, and limitations for each project scope.
- Performs on-call duties and overnight network tool changes as assigned.
- Manages relationships with internal resources and application vendors.
Core Competencies
- Committed: Values each and every customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) – 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Up to seventy-five dollars a month towards cable and internet services
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
We’re an Award-Winning Organization!
- 2022 Forbes’ “America’s Best Midsized Employers”
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-SJ1
#LI-Remote
CABO3
Quick Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinteelecom.net) you saw this job posting.