installation and repair technician – telecommunications

KTL Software


  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Work site environment

  • Outdoors

  • Work setting

  • Urban area
  • On-site customer service
  • Rural area
  • Various locations

  • Tasks

  • Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
  • Inspect and test operation of telecommunications equipment
  • Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
  • Repair or replace defective telephone equipment
  • Test installed telephone systems to locate transmission faults
  • Analyze test results and adjust, change or repair switching system, network, associated equipment and software
  • Complete and maintain test and service reports
  • Determine nature, cause and location of trouble
  • Initiate the dispatch of appropriate repair personnel
  • Inspect and test trunking systems
  • Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
  • Instruct apprentices
  • Read and interpret blueprints

  • Computer and technology knowledge

  • Telephone system
  • Telecommunication system

  • Area of specialization

  • Telephone installation and repair
  • Switch network installation and repair
  • Telecommunication service testing
  • Telecommunications equipment

  • Security and safety

  • Basic security clearance
  • Criminal record check
  • Driver’s validity licence check

  • Transportation/travel information

  • Valid driver’s licence
  • Vehicle supplied by employer

  • Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
  • Ability to distinguish between colours
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

  • Weight handling

  • Up to 23 kg (50 lbs)

  • Own tools/equipment

  • Tools
  • Safety equipment/gear
  • Steel-toed safety boots
  • Hard hat
  • Safety glasses/goggles
  • Cellular phone

  • Personal suitability

  • Client focus
  • Dependability
  • Excellent oral communication
  • Flexibility
  • Reliability
  • Team player

  • Screening questions

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

  • Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

  • Long term benefits

  • Other benefits

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