Telecommunications Technician

The Personnel Board of Jefferson County


ATTENTION Merit System Employees: Do not apply through this site.

Grade 22

CLOSE DATE

02/10/2023

SUMMARY

Telecommunications Technicians working within the Merit System are responsible for the installation and maintenance of the telecommunication services for the County, City, and Department of Health facilities. Employees participate in the design and setup of telecommunication systems for new construction with the guidance of supervisors and vendors. Incumbents in this job class are also responsible for responding to issues reported by customers. Telecommunications Technicians troubleshoot and repair issues with the system to restore it to its proper function. Employees’ work is performed under the general direction of a senior technician who reviews the work for completeness and compliance with established standards.

TYPICAL JOB DUTIES:
  • Participates in the design and setup of telecommunication systems for new construction, or to update equipment by attending planning meetings with contractors and carriers, and reviewing plans to ensure communication systems are installed correctly and needs of users are met.
  • Assists in and performs system upgrades based on user specifications and needs (e.g., changing menu items, options, etc.).
  • Communicates with vendors to solve issues and/or complete projects.
  • Coordinates/works with electricians, air condition, service personnel, carpenters and construction crews on projects that are being completed.
  • Participates in the establishment and maintenance of telecommunication services for County, City and Dept of Health facilities through the installation, connection, testing and maintenance of equipment.
  • Act as liaison between the County/City/Dept of Health and carriers, vendors or contractors on technical issues.
  • Assists in training new employees on the operation, maintenance and repair of telecommunications systems.
  • Assists, backs up, and relieves Senior Telecommunications Technicians as needed.
  • Assists and installation in the the design of wireless and fiber optic networks within county and city departments and facilities.
MINIMUM QUALIFICATIONS:
The following Minimum Qualifications are required for this job. You must demonstrate possession of these qualifications by providing a detailed description of your related experience in the work history section of your application. Please note that replicating or restating these minimum qualifications or the information from the Personnel Board’s job description as your own work experience will result in your disqualification. Please describe your work experience in your own words to represent the work you have performed that is related to the minimum qualifications for this job.
  • Driver’s license.
  • Experience as a technician in the field of telephone installation, maintenance and repair which must include Voiceover Internet Protocol (VoIP) telecommunication systems.
  • Experience in the installation and maintenance of network cabling and premise distribution (e.g., wireless access points, new data lines).
  • Experience with the setup and troubleshooting of mobile communications devices (e.g., iPad, iPhone, Android.).
PREFERRED QUALIFICATIONS:
  • None.
COMPETENCIES:
  • Adaptability & Flexibility.
  • Creativity & Innovation.
  • Heavy Equipment & Vehicle Use.
  • Oral Communication & Comprehension.
  • Planning & Organizing.
  • Problem Solving & Decision Making.
  • Professionalism & Integrity.
  • Reviewing, Inspecting & Auditing.
  • Self-Management & Initiative.
  • Small Tool & Equipment Use.
  • Teamwork & Interpersonal.
  • Technical & Job-Specific Knowledge.
  • Technical Skills.
  • Written Communication & Comprehension.
CRITICAL KNOWLEDGES:
  • Knowledge of basic electronics including circuitry design and repair.
  • Knowledge of current telecommunications equipment.
  • Knowledge of mobile communications hardware/software capabilities and limitations.
  • Knowledge of terminology and codes used in the telephone industry.
  • Knowledge of the operational aspect of Voice over Internet Protocol (VoIP) technology.
  • Knowledge of the operational aspects of telecommunications, data transmission, and radio communication systems.
  • Knowledge of the use and operations of telephone systems.
WORK ENVIRONMENT:
  • Work is conducted both indoors in a workshop as well as regular field visits to outdoor worksites.
  • Incumbents may be required to enter industrial facilities, construction sites, and buildings under various stages of construction and repair.
  • Job may also require incumbents to be exposed to inclement weather when working outdoors (e.g., extreme heat, cold, rain, snow, wind, etc.), as well as electrical hazards.
  • Work involves the use of various hand and power tools such as hammers, screwdrivers, welding and soldering tools, wrenches, etc.
PHYSICAL DEMANDS:
  • Job involves light to moderate physical exertion, including lifting, carrying, bending, stooping, kneeling, crouching, or twisting.
  • Job may also involve occasional lifting of items or objects weighing up to 50 lbs. Involves completing visually inspecting small components including electrical wiring that may require distinguishing between various colors.
DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.
SPECIAL ACCOMMODATIONS
Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at [email protected], or by accessing the “Request for Accommodation” form through the following website:

http://www.pbjcal.org/
AN EQUAL OPPORTUNITY EMPLOYER
The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.

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