4A CONSULTING LLC
The ideal candidate must possess the following: *
Possession of a high school diploma or appropriate equivalent, plus 10 years of telecommunications and clerical experience.
Responsibilities:
- Routine interaction with various Telecom providers, including Verizon, AT&T, Sprint, and Comcast
- Participation in monthly Telecom provider status meetings for disconnects and invoicing issues
- Reviews monthly telecommunication invoices for contract accuracy, filing of disputes, updating SharePoint files of inventories
- Initiates service order requests to various telecommunications’ carriers and interacts from order submission, installation to billing
- Ability to navigate vendor portals for service reviews
- Database cleanup of current inventories for telecommunication lines, circuits and equipment for schools and offices
- Maintains and modifies existing and new databases, spreadsheets, and systems as needed
- Resolves discrepancies, which may require extensive research, involved with purchase orders, invoices, and receiving confirmations
- Confers with schools, offices, and vendors in an effort to resolve problems and answer questions regarding invoices, purchase orders, and payments
- Escalation points for fixed/wired and wireless billing and disconnect discrepancies
- Assists in gathering information and preparing budget and telecommunications reports and spreadsheets
- Performs complex and specialized clerical duties in support of the IT Business Management Office within the Department of Information Technology
- Processes vendor account information and transactions as they relate to the budget, telecommunications and E-rate documentation
Required Skills: *
The ideal candidate will exhibit Senior level Knowledge of the following:
- Personal computers and office software packages
- Proficiency in Microsoft Office Suite Word, Excel, PowerPoint, Access
- Telecommunication processes and systems
- State and telecommunication contracts
- Office practices and procedures
- Spelling, grammar, and arithmetic
And will exhibit Senior level skill with:
- Analyzing and evaluating telecommunications documents Skill in operating personal computers, and peripheral office equipment
- Providing routine information to telephone callers
- Effective verbal and written communication
- Excellent organizational skills
Finally, the ideal candidate has an open and collaborative attitude, with the ability to:
- Establish and maintain effective working relationships
- Maintain confidential information
- Maintain confidential information
- Work unsupervised, self-starter with advanced communications processes
- Candidates chosen for submission will meet or exceed the “Ideal Candidate” Requirements, Education, and Required Skills.
Work authorization will be required upon hire.
Picture ID required at phone screening.
Note: This employment opportunity is contingent upon contract award.
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