Business Process Analyst – Telecommute

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

The Business Process Analyst performs a variety of analyses, projects and initiatives, and helps support in defining and refining of business reporting requirements. The position provides a wide variety of support functions to the Florida Regional Operations team and other areas, as assigned, to ensure enterprise operational performance and quality goals are met consistently. The Business Process Analyst works proactively and independently across the organization to drive short- and long-term project goals.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Works with internal and external department customers to define and document requirements to enrich reporting capabilities
• Serves as a resource to Operations staff, answering questions and assisting with department informatics, reporting and trending, and workflow/operational issues
• Performs a broad range of research and analyses assignments, requiring innovative uses of techniques, advanced approaches, and/or new technologies
• Provides analytical input, trend analysis and assistance to executive Business unit team members on an ad-hoc basis
• Performs analysis, and evaluates downstream business systems, processes, and/or intradepartmental impacts
• Assists market leadership and other related department team members in the implementation of programs or projects, including planning, developing, implementing and evaluating programs and projects, coordinating project activities, collaborating with project team members, and monitoring progress toward achievement and other projects as assigned
• Monitors deliverables and facilitates communication with team members and other appropriate parties to ensure commitments are met
• Identifies issues and offers/drives solutions through critical thinking
• Secures support on initiatives among team resources, establish deadlines for projects and makes sure output is on-target, on-strategy and on-time
• Ensures accuracy of all deliverables including presentations, contracts, and spreadsheets, etc.
• Escalates issues to department leadership for support and guidance
• Responsible for presentation preparation, report production, and/or database management
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you be interested in.

Required Qualifications:

• Associate’s degree
• 1+ years of experience in business/finance including analysis experience with a solid understanding of data storage structures
• Experience utilizing excellent interpersonal skills, high energy, and enthusiasm, with ability to thrive in a collaborative, high performance and action-oriented team environment
• Demonstrated ability to work in a fast-paced environment on multiple projects with tight deadlines while paying close attention to the details of all the deliverables
• Articulate and able to communicate with senior leaders internal/external to the organization

Preferred Qualifications:

• Bachelor’s degree in Business, Healthcare Administration, Information Technology or related field
• 2+ years of experience in Business Operations, Customer Service, or related field
• Intermediate Excel (Pivot Table and VLookups)
• Knowledge of Tableau and/or Power BI
• Health care industry experience
• Experience in programs or projects, including planning, developing, implementing and evaluating programs and projects, coordinating project activities, collaborating with project team

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement result in rescission of an employment offer or termination of employment.

Careers with WellMed. Our focus is simple. We’re innovators in preventative health care, striving to change the face of health care for seniors. We’re impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We’ve joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life’s best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only : The hourly range for Colorado residents is $26.15 to $46.63. The hourly range for Connecticut/Nevada residents is $28.85 to $51.30. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.