Communications Coordinator

Description:

Clearwave Fiber prioritizes and serves our customers, communities, and fellow associates. We are here to build something great and fulfill our purpose of empowering people and communities to connect and thrive.

The Internal Communications Coordinator develops messaging, communications and content to support internal and external programs and campaigns with the intention of driving positive brand perception and strong internal brand engagement. The Internal Communications coordinator will assist the PR/Communications Lead with the development of Social content strategies and plans that amplify overarching brand messages and marketing campaigns. Once plans are complete, they will build social media content and assets to be published under the Clearwave Fiber corporate handles and/or distributed to employee brand advocates for posting to their own social media sites. This role is also responsible to partner with HR to help develop and execute a content strategy for Clearwave Fiber’s Intranet site, including the creation and stewardship of pages and assets.

What you will do:

• Supports the PR/Communications Director in the development and execution of company media relations activity
• Supports HR leadership in crafting employee communications and creation and maintenance of intranet site, pages and content
• Builds social media content and assets according to established brand communications plan and editorial calendar
• Assists in managing media release activity through the execution process and ensures that published releases are shared/made accessible to leadership and others across the organization
• Assists in the delivery of media and video presentation training to senior leaders and other company personnel who are called upon to represent the company to members of the press or in other public venues.
• Assists in the development and delivery of interview and presentation preparation in the form of background materials, talking points, preplanned Q&A, etc. to company representatives in advance of press interviews, conference appearances, panel presentations, etc.
• Assists in the tracking and reporting of monthly press pickups and earned impressions from PR and Social activity.
• Supports Senior Leadership with presentation/slideware development as needed
• Develops and publishes branded content to social sharing platform
• Assists with other projects and requests as needed

Requirements:

What you will bring:

• 2 years of increasing responsibility in marketing or communications roles, telecommunications experience strongly preferred.
• Bachelor’s degree in Marketing or related discipline, Master’s degree a plus
• Experience developing social media campaigns and content
• Social community management experience
• Ability to manage multiple priorities and tight deadlines
• Excellent verbal and written communication skills
• Self-motivated with the ability to work independently and thrive under pressure in a fun, fast paced and changing environment
• Experience with social sharing platforms (Oktopost, EveryoneSocial, etc.) and asset development programs (Canva, Adobe Illustrator, PhotoShop, etc.)is preferred.
• Experience creating video content a plus
• Proficient in Microsoft Office programs

Benefits:

Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions such as:

• Lucrative bonus plans
• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid Time Off
• 401(k) – 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
• Employee Assistance Plan
• Employee Referral Plan

Additional Perks

• Free services, if living within service area
• Tuition reimbursement – Clearwave Fiber encourages staff members to pursue ongoing education and gain industry certifications
• LinkedIn Learning
• Associate recognition program
• Advancement opportunities
• Collaborative work environment

Our Core Values:

Purpose – We are about more than ourselves.

Ownership – We are owners.

Courage – We embrace challenge.

Resourcefulness – We find a way.

Simplicity – We focus on what matters.

About us:

Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we’d like to invite you to consider joining us in this endeavor.

Pre-hire Processes:

Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

EOE/ Disability