Customer Service and Sales Associate

Black Diamond Management is actively hiring a Customer Service and Sales Associate to join our Salt Lake City team. The Customer Service and Sales Associate will specialize in engaging prospective customers, assist in sales campaign creation and execution, and act as a primary liaison between the customer and client. We are raising the bar through unparalleled promotional customer service and sales experiences and creating a collaborative, empowering environment for our people.

Responsibilities as a Customer Service and Sales Associate:

• Generate business through consultative sales tactics and deliver interactive presentations to prospective customers
• Create customer service and sales campaigns predicated on up-to-date market and industry research and trends
• Become an expert in our client’s telecommunications and technology services and their unique advantages to consumers
• Represent our brand with the utmost integrity and professionalism
• Set appointments and acquire confidential consumer information accurately; Use this information to generate reports and provide feedback to the client
• Develop and maintain a thorough understanding of competitors to maintain a cutting edge
• Collaborate with the Customer Service and Sales teams on new campaign ideas to boost client base and increase brand awareness

Requirements as a Customer Service and Sales Associate:

• A Bachelor’s degree in Business Management, Business Administration, Communications, or Entrepreneurship is highly preferred
• Must have experience in sales, customer service, or promotions
• Ability to work collectively in a team environment and independently
• Exceptional people skills and the ability to demonstrate the value of any product or service
• Self-disciplined with outstanding time management skills
• Self-confident, friendly, and outgoing personality

Job Type: Full-time

Pay: $40,000.00 – $47,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Salt Lake City, UT: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location