Field Communications Supervisor NOC

Overview

Pembina Pipeline Corporation’s Sherwood Park office is recruiting for a Field Communications NOC (Network Operations Centre) Supervisor to join the Field Communications team. This position reports to the Manager, Field Communications in the Information Services Unit, (ISU).

At Pembina Information Services Unit, our responsibility is to continuously improve data, security, and integrity of the network from infringement, interruption, and destruction of sensitive data. We depend on the help of our talented people who are constantly looking for innovative ways to improve our processes and existing technologies. Our focus is to collaborate with our customers and colleagues to land cutting edge technologies to help improve the way we work, maximize productivity, and reduce costs which in turn could possibly help contribute to the environmental solutions that can help with our climate change challenges. We are building a diverse team of open minded, adaptable, and innovative people, to keep up with the changing world of technology.

Pembina Pipeline is currently recruiting a Supervisor, Field Communications NOC to join the Information Services Unit (ISU) in our Sherwood Parke office. Reporting to the Manager, Field Communications, the Supervisor will be accountable for the integration of new pipeline facilities into the existing SCADA System as well as participate in new pipeline and system initiatives at the project level.

Responsibilities

Responsibilities will include, but are not limited to:

• Supervise and mentor a team of network telecommunications technologists;
• Assess team core competencies and provide on-the-job training/development opportunities;
• Oversee and ensure that Field Communications activities and projects are thoroughly reviewed and approved;
• Responsible for development, enforcement, revision and updates of Field Communication tasks, job functions, procedures, and safety plans;
• Maintains overall system stability and health by using proactive system maintenance techniques;
• Ensure 100% available field communications feeding the SCADA and Leak Detection systems required for the efficient and safe monitoring and control of all Pembina operated pipeline systems;
• Promote a strong working relationship with strategic vendors and service providers to enable efficient delivery of circuits, equipment, and services;
• Participate in tracking and budgeting of operational, project, and service costs;
• Work with the Field Communications Manager to investigate and recommend new software and technology for Field Communications that provides financial or operational/safety benefits for Pembina. (Innovation);
• Collaborate with Pembina’s Field Communication groups, SCADA & Leak Detection teams, control center staff, engineering groups, automation, and field operations personnel; and
• Enable, champion, and embrace an inclusive and diverse workplace.

Job Qualifications

• 5+ years of formal experience involving progressively more challenging responsibilities in telecommunications, and associated technologies;
• Strong skills at reading and interpreting telecommunication equipment, networking, tower, and building engineered drawings;
• Strong technical understanding of telecommunications concepts, including microwave radio, networking, cellular, and satellite;
• Commitment to expanding knowledge and experience in network telecommunications and leadership;
• Inspire your team to do their best work every day and rally around a common vision for the future;
• Strong organization skill and ability to manage a constantly changing workload;
• Excellent communication and presentation skills for effective interactions with all levels of stakeholders; and
• Flexibility to provide after-hours support work will be necessary, given that our pipelines are monitored 24 hours a day, 7 days a week.

We offer competitive compensation; including base plus incentive bonus, pension & savings plans, health benefits, employee development programs to support personal development and career progression and, a hybrid work arrangement, in an environment that is equitable, diverse, and inclusive.