Instructional Designer – Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.(sm)

The Instructional Designer (ID) functions as part of a collaborative, high functioning team; collaborates with subject matter experts, clinical trainers and other training team members to provide effective design of systems and non-systems training, based upon business needs. Design support include but is not limited to development of training modalities such as instructor led and web-based training, e-learning, educational resources, job aids, systems manuals, release notes and instructional guides. In addition to design support the ID leads and supports all phases of systems and technical training and serves as a resource for technical systems, applications and platforms.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provide training on the technology that supports clinical practice (EHR and other related IT systems) for system end users, super users and trainers
• Collaborate with SMEs and IT (Information Technology) experts to develop learning strategies and training content
• Obtain/confirm required licenses/copyright approvals for training materials
• Adhere to established guidelines for formatting and templates
• Research/identify appropriate delivery approaches/media/methodologies
• Apply principles of adult learning and training best practices to create effective and innovative training design solutions
• Schedule, coordinate, and perform virtual and face to face technical training
• Continually implement and update system end users, super users and trainers on technology efficiencies
• Work within and across multiple functional areas collaboratively to achieve training outcomes
• Work on projects as assigned related to training and development or other special projects as requested
• Serve as a technical resource to end users, super users and trainers
• Develops and delivers educational events which adhere to adult learning principles
• Identify and incorporate needed changes to learning solutions
• Develop tools/resources for evaluating/measuring post-training learning effectiveness
• Monitor and analyze training metrics/data/trends, and identify areas needing attending to enhance learning effectiveness
• Collaborate with other trainers to identify strengths and areas for improvement in training solutions, and appropriate steps to take to improve training effectiveness
• Generate/analyze reports on training processes/outcomes, and distribute to appropriate audiences
• Participates in Home & Community Learning initiatives as defined by blue chips

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you be interested in.

Required Qualifications:

• Bachelor’s Degree or equivalent experience
• 1+ years of experience with instructional design, training development and training delivery
• Experience designing and developing online learning programs and tools; experience with instructional design and formatting; and educational material electronic packaging
• Healthcare training experience, specifically training on EHR systems and providing training to healthcare professionals
• Proven experience with online learning development tools (such as: Adobe Captivate, Articulate Suite, Storyline, Engage or equivalent)
• Solid technical skills required with previous experience working in Microsoft office operations, including: PowerPoint, Windows, Excel, SharePoint, WebEx, Articulate, Teleconferencing

Preferred Qualifications:

• Previous SharePoint experience
• High degree of accuracy and attention to detail
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Excellent administrative and organizational skills
• Solid interpersonal skills and comfort working in highly collaborative efforts
• Solid communication and presentation skills required
• Ability to negotiate multiple simultaneous projects/deliverables
• Ability to flex work time to be able to provide virtual training after hours and weekends

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement result in rescission of an employment offer or termination of employment

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.