It Network & Telecommunications – Journey (Tumwater)

AGENCY PROFILE

State Parks is governed by a board of seven volunteer citizens appointed by the Governor. Commission members serve staggered six-year terms, setting public policy and guiding the agency. The Washington state park system includes more than 100 developed parks, recreation programs, trails, boating safety, and winter recreation.

Our Mission
The Washington State Parks and Recreation Commission cares for Washington’s most treasured lands, waters, and historic places. State parks connect all Washingtonians to their diverse natural and cultural heritage and provide memorable recreational and educational experiences that enhance their lives.

Our Vision
Washington’s state parks will be cherished destinations with natural, cultural, recreational, artistic and interpretive experiences that all Washingtonians enjoy, appreciate and proudly support.

Washington State Parks employs more than 750 permanent staff and more than 350 seasonal and temporary staff throughout the state. The headquarters office is in Tumwater, and region offices are located in Burlington, East Wenatchee and Tumwater.

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The Washington State Parks and Recreation Commission is currently seeking a full-time permanent
IT Networks & Telecommunications
(Journey) position at Washington State Parks and Recreation Commission Headquarters in Tumwater, WA.

For more information on Washington State Parks, click here.

If you have questions regarding this recruitment, please contact the manager listed in the “Supplemental Information” section of this publication.

This position reports to the Senior Network Engineer (IT Network & Telecommunications Senior) and is responsible for providing professional network services throughout the agency. The position will work independently or in a team environment and serves as the second-highest technical professional in Network Services.

Duties include but are not limited to:

Network Management

• Analyze, troubleshoot, and resolve network outages and issues across the agency.
• Develop design proposals, implement, and manage network cabling installations for assigned projects statewide.
• Monitor the health of all State Parks networks.
• Negotiate agreements with vendors and other agencies.

Connectivity in Parks

• Determine appropriate connectivity for a given location – Virtual Private Network (VPN), Direct State Government Network (SGN) connection.
• Administer and support Wide-Area Network (WAN) connections as allocated.
• Coordinate and acquire internet service.
• Act as liaison with telecommunication vendors to aid in the evaluation of local wired and cellular data communications, architectures, new technologies, devices, and protocols.
• Coordinate with Washington Technology Solutions (WaTech) to provide services to the parks.

Network Operation

• Modify, develop, and maintain state-wide physical network infrastructure, including switches, cabling, and routers.
• Utilize network analyzing equipment and enhanced knowledge to detect usual and unusual activity or a rogue presence on Parks and State Government Networks.
• Ensure operational integrity of networks and connectivity to provide constant uptime and availability.

Wi-Fi installations, administration, and coordination

• Work independently under the direction of the Senior Network Engineer to coordinate install, configure, test, and administer Wi-Fi installations.
• Liaison with WaTech and vendors to provide Wi-Fi solutions and resolve issues.
• Manage Wi-Fi projects in parks as allocated.

Site-to-site VPN

• Work independently under the direction of the Senior Network Engineer to configure, install, support, and maintain Virtual Private Networks (VPNs) for remote agency locations.
• Troubleshoot connectivity issues and work with park staff to get better connectivity at park locations.

Install, maintain, and administer switches and routers

• Serve as the secondary engineer and backup to the highest-level authority for the WSPRC statewide network infrastructure.
• Independently manage assigned jurisdictions for the network.
• Plan for and replace network infrastructure equipment as needed.
• Program and configure networking equipment to provide a secure computing platform for all IT Services.

Telecommunication Administration

• Serve as backup telecommunications administrator and operational support for WSPRC telecoms systems.
• Analyze and reviews telecoms service requests and finds a technical resolution based on available solutions.
• Learns to operate and maintain new telecoms technologies, assists in transition to those technologies.
• Create and manage agency network accounts, access, and permissions.
• Provide backup for mobile phone and landline account management.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Computer Science or a closely related field.
• Three (3) years of experience in enterprise-level network administration (analyzing, designing, implementing, troubleshooting, and maintaining wired and wireless networking infrastructures and experience working with network services such as configuring & maintaining router and switches in an IP centric environment).

OR

• Associate’s degree in Computer Science or a closely related field.
• Five (5) years of experience in enterprise-level network administration (analyzing, designing, implementing, troubleshooting, and maintaining wired and wireless networking infrastructures and experience working with network services such as configuring & maintaining router and switches in an IP centric environment).

AND

• Valid unrestricted (except for corrective lenses) driver’s license.

DESIRED QUALIFICATIONS:

• Two (2) years of experience with Hewlett Packard Enterprise (HPE) & Cisco networking products in an Internet Protocol (IP) routed environment with Virtual Local Area Networks (VLANs).
• One (1) year of experience with Fortinet firewalls and Internet Protocol Security (IPSec) Virtual Private Networks (VPNs).
• One (1) year of experience with wireless bridges.
• One (1) year of Internet Protocol version 6 (IPv6) experience.
• Network+ certification.

CONDITIONS OF EMPLOYMENT:

• Ability to install network and server equipment weighing up to 60 pounds in standard network and server racks.
• Per Governor Inslee’s Emergency Proclamation 21-14 (Download PDF reader), all Washington State Parks employees must be fully vaccinated against COVID-19 by the time of hire. Please note that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you have verified your vaccine status. If you have questions about this requirement, please contact the recruitment team at [email protected].

HOW TO APPLY:
To ensure consideration, please complete the online job application and profile at www.careers.wa.gov.

You must attach in your application package the following:

• Letter of Interest specifically addressing the qualifications listed in this announcement.
• Current resume in chronological order.
• Three professional references.

**All requested materials must be submitted. Incomplete or late application materials will not be accepted. Failure to follow application process disqualify you from further consideration.**

Please read the supplemental questions carefully and answer completely. Incomplete responses, including “please see resume” disqualify you from further consideration.

The information provided in your application must support your selected answers in the application questions. Answers will be verified, and documentation be required. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.

NOTE: Prior to a new hire, a background check, including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

This position is included in the non-supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

Diversity Policy Statement:

• Diversity strengthens the workforce in competence and ability.
• Celebrating diversity appreciates and values individual differences.
• Diversity serves an increasingly heterogeneous society.
• Diversity helps ensure the relevance of a state park system, its mission, properties, and programs to all people of this state today and in the future.
• Diversity, Equity, and Inclusion strengthens our ability and commitment to serve all citizens.

The Washington State Parks and Recreation Commission is an equal opportunity employer. We are committed to creating and sustaining a working environment that includes, welcomes, and respects diverse identities of race, culture, ethnicity, sexual orientation, gender, and more. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, disabled and Vietnam veterans and people of all sexual orientations and gender identities are invited to apply. Persons desiring any accommodations in the application process or this job announcement in an alternative format contact the human resources office at
(360) 902-8565. Applicants who are deaf or hearing impaired call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

For information about this position, please contact Harley Graves at
[email protected]
or (360) 902-8586.