Jr. Project Manager

• Paid Time Off
• Group Insurance
• Casual Dress Code
• Flex Schedule Plans
• Medical, Dental, and Vision Insurance
• 10 Paid Holidays Annually
• Short-Term Disability (STD), Long-Term Disability, and Life Insurance & Accidental Death & Dismemberment

Responsibilities:

• Demonstrates ownership of the project objectives and results;
• Responsible for performance and achievement of project goals and objectives;
• Helps to establish goals, objectives for personal achievement;
• Identifies risks and participates in risk management and mitigation processes.
• Assist with customer relationship management.
• Supports in the identification and resolution of customer issues and concerns.
• Escalates issues where appropriate to program leadership and works to resolve them.

• Support the development of work plans, Project Management Plans and schedules as required for internal IDOS project management.
• Participates in planning and scheduling activities with customers, project managers, and relevant customer groups.

• Provides central point of collaboration between the IDOS program management team on assigned project/programs.
• Coordinates and collaborates with other functional customer areas as required.
• Collaborates with all task areas on the program to develop and manage schedules and plans, obtain status, resolve issues, identify risks, and develop mitigation plans.
• Supports meeting management activities in support of task area – setting up calls, meeting minutes, etc.
• Assists in the development, acquisition, and maintenance of meeting minutes, action items, risks, issues and decisions across assigned task area.

• Assist in preparing weekly and monthly status reports as required, representing the accomplishments, issues, concerns, risks, near term plans, and hours expended for their area of responsibility.
• Reports on and helps to develop key metrics for their area of responsibility;
• Supports and maintains weekly / monthly program level status reports, including task execution, financial reporting, and exception reporting.
• Assists in the development, acquisition, reporting, and maintenance of metrics and measures across all task areas.

Qualifications:

• Bachelor’s degree in a related field such as healthcare management, HIT, or other business area.
• Experience working in a helpdesk environment and/or providing support as a BA or PC on a systems project.
• High level of customer service experience.
• Minimum of 3 years of experience – requires strong knowledge of other healthcare measures and standards, including how program data is being procured, translated, transmitted, and communicated.
• Specific skills related to project administration, reporting, financial management, meeting admin, telecom, etc.

• Must be highly proficient with word processing, databases and spreadsheet programs; preferably MS Word, Excel, PowerPoint, Access, Outlook, Project, Publisher, Visio, Adobe editor/PDF creation software.
• Familiarity act as user of Confluence and JIRA

• Excellent interpersonal, communication, and organizational skills.
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
• Should be extremely facts and data oriented.
• Should be deadline and closure oriented.
• Strong communication, interpersonal, persuasion, facilitation and influencing skills.
• High Energy Levels. Should be self-driven.
• Strong analytical, organizational and project management skills.
• Demonstrated ability to lead and work with cross functional teams including senior level individuals.
• Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

• Exempt

• Remote (U.S. Based)