The Grow Group, Inc.
Job description
Interested in a career in Telecommunications with companies like Spectrum-Charter Communications? Then enroll in our job training program!
The Grow Group is recruiting individuals (ages 18 and older) to participate in an 6-week, Latinos in Telecommunications training program. Resumes will be accepted through March 13th, 2023, for the next program cycle which begins on March 22, 2023.
Our program is sponsored for eligible participants by UNIDOSUS and Charter Communications (Spectrum). If eligible, participation includes enrollment in 6* weeks of interactive classes* (one day per week) focused on customer service skills, a better understanding of telecommunications, roles within Spectrum Charter, providing technical support, safety and security protocols, and interview preparation.
Classes will be held either Wednesday evenings from 6:00-8:00 or Saturdays from 10:00-12:00pm.
The program also provides opportunities to network with representatives from local Spectrum locations, to fine-tune your resume, and to assist in applying for jobs as Mobile Representative and Internet Voice Representative with Spectrum Charter.
Upon acceptance of the program, students will receive a scholarship that provides them access to their own personal job coach, job training, resume building, and interview rehearsal.
To apply, visit: https://form.jotform.com/222904499320154
Note: There is no hourly compensation for participating in this program; however, the program aims to help participants find job opportunities and obtain gainful employment with Spectrum Charter.
Program Eligibility Requirements:
– 18+ years old
– Eligible to work in the U.S.
-English fluency
-Computer and Tech Saavy
– High School Diploma or GED
– No prior felony convictions
– Commitment to 6 weeks of training and job placement services
Job Types: Part-time, Internship
To apply, visit: https://form.jotform.com/222904499320154
This scholarship is made possible by our generous partners at UnidosUS and Charter Communications.
Successful applicants will be trained for a future in telecommunication, in roles such as a Mobile Customer Service Representative or Internet Voice Representative.
Mobile Customer Service Representative
As a mobile representative, you can make a real difference to customers and the company, providing over-the-phone support on a wide range of mobile products and services, including accounts and billing, diagnostics, enhancements and repairs. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support to get things back on track. Understanding the products and your customers’ sense of urgency will help you create a satisfying customer experience.
Internet Voice Representative
As an Internet Voice Representative, you make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track.
Job Type: Internship
Salary: $1 per year
Application Question(s):
- Ability to pass a background check.
Language:
- English (Required)
Work Location: One location
Job Type: Temporary
Pay: $1.00 per year
Benefits:
- Professional development assistance
Application Question(s):
- Ability to pass a background check.
Language:
- English (Required)
Work Location: One location
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