Manager, Sales Engineering – Cox Business

Promotes, sells, and retains commercial business solutions for voice, data and video. Target customers include small, medium and large businesses, educational, government, carrier and national accounts, as well as other specific market verticals (such as hospitality).

1-Leads and motivates a team of sales professionals to meet or exceed sales goals.

2-Develops team strategy, forecasting, reporting, analysis, financial forecasting and administration of sales channel.

3-Assigns territories, customer sales opportunities and sales goals to sales professionals.

4-Coordinates effectively with Residential, Operations, and Engineering counterparts to maximize sales opportunities, ensure high quality product delivery and customer service.

5-Works with sales peers to ensure that all customer leads are passed to the appropriate sales professionals.

6-Achieves business objectives and call center or outside sales performance goals while ensuring the highest level of operational efficiencies.

7-Accompany outside Account Execs on sales visits as needed as well as determine customer requirements, develops proposals and executes technical presentations.

8-Reviews proposals created by Account Execs to provide necessary input.

9-Ensures Building Access Agreements are negotiated and maintained to Cox Communications best interest.

10-Interfaces with Operations & Engineering to ensure network availability/serviceability before orders are finalized.

11-Understands the core network and communicates network changes to the sales team.

12-Collaborates with product managers to ensure the sales team’s understanding of new products and provides product feedback.

13-Hires, develops, performance manages, and trains employees. Motivates and coaches staff to achieve department and company goals.

14-Disseminate company goals and direction as announced by senior team to all direct reports.

15-Controls expenses while meeting or exceeding revenue goals and maximizing ROI.

16-Remains current of technical information regarding Cox’s telephony, data and video products and offerings, CPE, networking, consultative sales skills and sales management and negotiation skills.

Typical Training / Experience – Typically requires BS/BA in related discipline. Generally 7+ years experience in related field. Certification is required in some areas OR

Advanced degree and generally 5+ years experience in related field. Certification required in some areas

Influence/People Leadership – Manages Service, Production, or Support employees via subordinate supervisors OR a team of exempt professional individual contributors and associated support staff OR May be a manager without direct reports, with primary responsibility for overseeing special groups/projects or processes with dotted-line accountability to the field; Primary contribution is managing other people (rather than applying knowledge) ; Manages supervisors/team leaders and/or team of exempt individual contributors and associated support staff; Ensures performance planning, coaching, and evaluation occurs per policy

Supervision – Typically supervises supervisors/team leaders and/or a team of exempt professional individual contributors and associated support staff

Span Of Control/Complexity – Typically supervises a team of professional individual contributors; may also directly or indirectly supervise support staff; activities are typically more diverse covering multiple functions OR Activities are highly specific and complex focused on a single subject matter OR May be responsible for complex projects having significant scope/impact

Decision-Making Authority – With oversight from higher level managers, achieves planned results by decisions and actions based on professional methods, business principles, and practical experience

Financial – Contributes to development of an operating plan and budget; Generally responsible for managing or coordinating expenses within a budget or part of a larger budget; May manage or coordinate a project budget or multiple project budgets

Consequence Of Error – Actions at this level can cause or prevent delays, inefficiencies or unnecessary expense that measurably affect operational results of a CCI business or the efficiency and effectiveness of a team &/or projects managed.

Typical Problems Solved – Solutions require analysis and investigation beyond what might have been applied in past experiences; problems are broadly defined and require interpretation

Core Functions – Manages a part of a department or large project team; Supervises, coordinates, provides leadership to and reviews the work of professional and supervisory level subordinates in order to accomplish operational plans and results; Estimates staffing needs and schedules and assigns work to direct reports , subunits and/or project team to meet service and budget targets

Technical/Admin Work Performed – May spend a significant portion of time as an individual contributor performing assignments that require a higher level of experience or technical expertise than direct reports OR May be an in-depth functional manager OR May manage complex projects or processes

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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